Re: [IMail Forum] Rollback to 8.2

Sat, 03 Dec 2005 12:56:13 -0800

I offered two options to deal with this, and Tripp offered a third, probably more obvious, one.
 
The only question I really had was how to customize after login on a per-domain basis with one of these options, allowing all customized websites to be run from one virtual web.  From Tripp it sounds like this is not currently possible, but Kevin added it to the suggestion base.
 
As for the other issues I've heard about they were either advertised up front, or seem to be dealt with quickly by very active participation by Ipswitch on the list.  While I've been as upset at Ipswitch as others in the past, excepting Tripp and Eric who have always been very helpful on the list, there seems to be a whole new attitude of customer service and support.
 
I would say that if you don't want to deal with any problems that may surface for a major revision like this, you should hold off on your upgrade.  Early adopters can then report bugs to Ipswitch over the next couple of months and then can be dealt with.  This is a generally recommended practice for any critical software upgrade.  While this product did go through an extensive beta cycle with many external testers, there's nothing like production usage and a much wider user community to find bugs.

Darin.
 
 
----- Original Message -----
Sent: Saturday, December 03, 2005 3:17 PM
Subject: Re: [IMail Forum] Rollback to 8.2

We've planned our upgrade for tomorrow, but now I'm second guessing this decision. 
 
I'm not interested in insiders making excuses for Ipswitch either.  What I would like is real information on what problems exist.
 
I understand the Mac issue... we knew that one going in.
 
I'm unclear on the web messaging issue.  Is it true that you can no longer get to the web client by simply entering the official host name of the mail server:  mail.xyz.com  and you now have to go to mail.xyz.com/client ?  If this is the case it's a deal breaker for me.  Why anyone would do that is beyond my comprehension.
 
I really had hopes that Ipswitch was back on the right track, but it sounds like this is more of the same old stuff if they've again released a non functional product.
 
The lame excuses for Ipswitch are BS.  They released the product and it should work as advertised.  Period.  I am not a beta tester and don't care to be one.
 
So I hope this or a new thread can give us the truth about what are the real changes, what works and what doesn't.
 
Thanks,
-Joe
----- Original Message -----
Sent: Saturday, December 03, 2005 12:31 PM
Subject: [IMail Forum] Rollback to 8.2

There seems to be too many issues and bugs with this release.  I have too many domains and too many users to reeducate my clients.  I think my best bet at this point is to roll back to 8.2.  I’ve been using Imail since version 6 and have never had – nor anticipated any major issues like what I many others have encountered with what seems to be a premature release of the 2006 version.  I did not make a backup of my 8.2 configuration – so is it possible for me to roll back to 8.2 without further damage?

 

Thanks!
Kenneth

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