Configuration as follows: BlackBerry 7250 BlackBerry 4.0 System Software BlackBerry 4.0 Core Applications BlackBerry 4.0 Attachment Service BlackBerry 4.0 Browser SSL/TLS Security Package BlackBerry 4.0 Browser JavaScript Package
IMail Server 2006 (9.02) We primarily use Alltel for our BlackBerry service, however we have some sales located in the Atlanta area which we could not use Alltel in that case we use Verizon Wireless. We have a total of 15 BlackBerry's in our sales group and 3 in IM/IT. Alltel and Verizon provide us with a Web based service to create BlackBerry email accounts. We set this profile up so that the reply address is our own internal mail address and set this account to check every 15 minutes the IMail Server using POP3. This way we don't have to use Exchange server. The BlackBerry is set to use the standard message service. Under the BlackBerry options, Messaging (CMIME): is set to "Web Client" It has worked great for us so far. If Kevin G. for BH would like for me to swing down to Ipswitchville I don't mind. You can use my BlackBerry to test with. -Joe > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:Imail_Forum- > [EMAIL PROTECTED] On Behalf Of Kevin Gillis > Sent: Thursday, March 30, 2006 7:26 AM > To: [email protected] > Cc: Ben Henderson > Subject: RE: [IMail Forum] Blackberry Issue > > hi all, > > sounds like some mixed stories on the blackberry front. > > joe, just curious but what are you using for your mail client on your > blackberry and what version of imail? are you forwarding to your bb or > popping directly to imail? > > bye for now, > > kg > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Joseph Mann > Sent: Thursday, March 30, 2006 7:20 AM > To: [email protected] > Subject: RE: [IMail Forum] Blackberry Issue > > > We use Blackberry's (7250) exclusively with our sales department. Knock on > wood we haven't had a problem yet. > > No special setup needed at least none that I have done. > > -Joe > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Rogers > Sent: Thursday, March 30, 2006 6:28 AM > To: [email protected] > Subject: Re: [IMail Forum] Blackberry Issue > > I've tried troubleshooting it, but often enough, the messages come > through. It's very odd. I can't isolate if it's a client issue, a > Blackberry issue, an Imail issue. > > It's not uncommon, however. > > > Marc Catuogno wrote: > > Any insight on this? A couple of my blackberry users on my server are > > beginning to complain about intermittent blank messages.... > > > > Marc > > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] On Behalf Of Bonno Bloksma > > Sent: Friday, March 24, 2006 5:29 PM > > To: [email protected] > > Subject: Re: [IMail Forum] Blackberry Issue > > > > Hi, > > > > My boss has a blackberry and all mail: > > 1) Is completely base64, even if it's plain text > > 2) Has a plain text signature ending normally defined at the provider > > website > > 3) Has a few extra bytes with random chars *after* the signature > > > > Don't know if that is because of an error at the provider (Vodafone NL) > or > a > > > > blackberry problem. Nor wheter it has any relation to your problem. But > > maybe it get you thinking in the right direction. > > > > Groetjes, > > > > > > Bonno Bloksma > > > > ----- Original Message ----- > > From: "Kevin Rogers" <[EMAIL PROTECTED]> > > To: <[email protected]> > > Sent: Friday, March 24, 2006 10:36 PM > > Subject: Re: [IMail Forum] Blackberry Issue > > > > > > > >> Does anyone have any insight into this Blackberry issue. To recap: > bodies > >> > > > > > >> are stripped from any message sent from a Blackberry device UNLESS that > >> message has an attachment (then the body is displayed correctly). > Below > >> is a log snippet of an email with no attachment. It appears OK to me. > >> Thanks. > >> > >> > >> Kevin Rogers wrote: > >> > >>> Here is the log snippet. I don't have the actual email file at this > >>> point, but I will have the user who received the blank email send it > to > >>> me. I did read at the Ipswitch online forums about someone who had > the > >>> same problem (they said that it happened with any email *without* an > >>> attachment for some odd reason), but no one had responded to him. > Here's > >>> > > > > > >>> the log. Any help would be appreciated. > >>> > >>> > >>> 03:23 06:04 SMTPD(aad801a200001470) [192.168.0.3] connect > 204.107.47.175 > > >>> port 1053 > >>> 03:23 06:04 SMTPD(aad801a200001470) [204.107.47.175] EHLO > >>> hnt02.healthnet.com > >>> 03:23 06:04 SMTPD(aad801a200001470) [204.107.47.175] MAIL > >>> FROM:<[EMAIL PROTECTED]> > >>> 03:23 06:04 SMTPD(aad801a200001470) [204.107.47.175] RCPT > >>> TO:<[EMAIL PROTECTED]> > >>> 03:23 06:04 SMTPD(aad801a200001470) [204.107.47.175] > >>> C:\IMail\spool\Daad801a200001470.SMD 3861 > >>> 03:23 06:04 SMTPD(aad801a200001470) performing antispam checks > >>> 03:23 06:04 SMTP-(aad801a200001470) processing > >>> C:\IMail\spool\Qaad801a200001470.SMD > >>> 03:23 06:04 SMTP-(aad801a200001470) ldeliver Rogersbenefit.com > >>> someone-main (1) [EMAIL PROTECTED] 4399 > >>> 03:23 06:04 SMTP-(aad801a200001470) finished > >>> C:\IMail\spool\Qaad801a200001470.SMD status=1 > >>> > >>> > >>> > >>> Matti Haack wrote: > >>> > >>> > >>> > >>> Matti Haack wrote: > >>> > >>>>> What do you mean by the source? The log entries? The email itself > >>>>> (the > >>>>> .eml file)? > >>>>> > >>>>> > >>>> As much information as possible... > >>>> Logs and the mail itself would be helpful... > >>>> > >>>> Matti > >>>> > >>>> - > >>>> Matti Haack - Hit Haack IT Service Gmbh > >>>> Poltlbauer Weg 4, D-94036 Passau > >>>> +49 851 50477-22 Fax: +49 851 50477-29 > >>>> http://www.haack-it.de > >>>> > >>>> > >>>> > >>>> Dieses Dokument ist ausschliesslich fuer den Adressaten bestimmt. > >>>> Jegliche Art von Reproduktion, Verbreitung, Vervielfaeltigung, > >>>> Modifikation, Verteilung und/oder Publikation dieser E-Mail-Nachricht > >>>> ist untersagt, soweit dies nicht ausdruecklich genehmigt wurde. > >>>> Jegliche Haftung fur Ansprueche, die aufgrund der Kommunikation per > >>>> E-Mail begruendet werden koennten, ist ausgeschlossen, soweit der > >>>> Haftungsausschluss gesetzlich zulaessig ist. -- Ausgehende E-Mail > wurde > > >>>> auf Viren gescannt -- > >>>> To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > >>>> List Archive: > >>>> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > >>>> Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > >>>> --- > >>>> [This E-mail was scanned for viruses.] > >>>> > >>>> > >>>> > >>>> > >>>> > >>> --- > >>> [This E-mail was scanned for viruses.] > >>> > >>> To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > >>> List Archive: > >>> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > >>> Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > >>> --- > >>> [This E-mail was scanned for viruses.] > >>> > >>> > >>> > >>> > >> --- > >> [This E-mail was scanned for viruses.] > >> > >> To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > >> List Archive: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > >> Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > >> --- > >> [E-mail scanned at tio.nl for viruses by Declude Virus] > >> > >> > >> > > > > --- > > [E-mail scanned at tio.nl for viruses by Declude Virus] > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > List Archive: http://www.mail- > archive.com/imail_forum%40list.ipswitch.com/ > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > --- > > [This E-mail scanned for viruses by Declude Virus] > > > > > > > > --- > > [This E-mail scanned for viruses by Declude Virus] > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > List Archive: http://www.mail- > archive.com/imail_forum%40list.ipswitch.com/ > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > --- > > [This E-mail was scanned for viruses.] > > > > > > > > > --- > [This E-mail was scanned for viruses.] > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ The materials in this email are private and may contain Protected Healthcare Information. 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