-----Original Message-----
From: "Christopher Checca"
Sent 10/25/2006 11:03:40 AM
To: [email protected]
Subject: RE: [IMail Forum] OT: It is worth it to buy the SA?
I wish it was that cheap ... Cisco quoted us over $3000.00 a year for
support and updates on our PIX and GB Cisco Switch. I found their support
lacking ... I felt I was talking to a college student on spring break at a
call center, even after getting our issue escalated. Even after they
release a patch to fix our issue, they wanted another payment to get it
installed by their tech support ... BUT THEY WOULDN"T just give us the patch
to install our self!!
Sorry for the OT ... I'm very anti-Cisco after that experience.
Christopher Checca
Packard Transport, Inc.
IT Department
24021 South Municipal Dr
PO Box 380
Channahon, IL. 60410
815 467 9260
815 467 6939 Fax
[EMAIL PROTECTED]
www.packardtransport.com
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Darin Cox
Sent: Wednesday, October 25, 2006 9:27 AM
To: [email protected]
Subject: Re: [IMail Forum] OT: It is worth it to buy the SA?
Not if you buy used hardware, though. For example, in order to purchase a
support contract for a Pix to get firmware upgrades, the Pix has to be
certified, at a cost of $240 for the chassis, and $240 per interface card.
So assuming you take out any additional interface cards, leaving only the 2
internal interfaces, you still have $720 for certification, plus $240 for
the support contract.
Darin.
----- Original Message -----
From: "Matrosity Hosting" <[EMAIL PROTECTED]>
To:
Sent: Wednesday, October 25, 2006 10:19 AM
Subject: RE: [IMail Forum] OT: It is worth it to buy the SA?
Yes, and it's cheap. $240 per year.
Bill Foresman
Matrosity Hosting
www.matrosity.com
850.656.2644
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Darin Cox
Sent: Wednesday, October 25, 2006 10:10 AM
To: [email protected]
Subject: Re: [IMail Forum] OT: It is worth it to buy the SA?
The only time we needed Cisco support, we got it.
Darin.
----- Original Message -----
From: "Christopher Checca" <[EMAIL PROTECTED]>
To:
Sent: Wednesday, October 25, 2006 9:55 AM
Subject: [IMail Forum] OT: It is worth it to buy the SA?
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Doug Traylor
Sent: Wednesday, October 25, 2006 8:42 AM
To: [email protected]
Subject: Re: [IMail Forum] It is worth it to buy the SA?
Why would you say that? A comment on Cisco's support?
Doug Traylor
Yes ... Cisco makes IPSwitch look like grandma with cookies.
Christopher Checca
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