I would just change their password so they can’t get in. That is what I do with non payers… so they can’t get their email yet we are not losing email for them. I hope that helps.
J Emily From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Bill Foresman Sent: Saturday, April 26, 2008 5:49 AM To: [email protected] Subject: RE: [IMail Forum] Disabling users The best thing to do is talk to your customer instead of turning them off. Their staff will freak and assuredly move the account. Communication, my friend. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Doyle Sent: Friday, April 25, 2008 6:52 PM To: [email protected] Subject: [IMail Forum] Disabling users Good afternoon I'm having an issue with a customer and want to put them on hold. If I go to User Administration and to the Utilities tab and then to Global User Changes, Then check the no box on the Grant Account access, Do I only block them from logging on? Or does it do that plus block or bounce incoming messages. I need to get their attention, without losing messages Thanks in advance John
