Thank you
I don't need that kind of trouble. I just need to get them on the phone, they
are in hiding.
Business must be slow.
John
-----Original Message-----
From: "Blake Covarrubias" <[EMAIL PROTECTED]>
Sent 4/27/2008 10:47:49 AM
To: [email protected]
Subject: Re: [IMail Forum] Disabling users
Hello,
I'm running a older version of IMail, but I think the process is the same.If
you disable the account through Global User Changes it will actually disable
all accounts on the system. What you want to do is find their account in the
user list and check the box labeled "Account Access Disabled." This will
disable account access while still accepting mail.Hope this helps.--Blake
CovarrubiasOn Apr 26, 2008, at 5:57 AM, Emily Pepperman wrote:I would just
change their password so they can’t get in. That is what I do with non payers…
so they can’t get their email yet we are not losing email for them. I hope that
helps.JEmily From:[EMAIL PROTECTED]:[EMAIL PROTECTED] Behalf Of Bill
ForesmanSent: Saturday, April 26, 2008 5:49 AMTo:[EMAIL PROTECTED]: RE: [IMail
Forum] Disabling users The best thing to do is talk to your customer instead of
turning them off. Their staff will freak and assuredly move the account.
Communication, my friend. From:[EMAIL PROTECTED]:[EMAIL PROTECTED] Behalf
Of John DoyleSent: Friday, April 25, 2008 6:52 PMTo:[EMAIL PROTECTED]: [IMail
Forum] Disabling users Good afternoon
I'm having an issue with a customer and want to put them on hold.
If I go to User Administration and to the Utilities tab and then to Global User
Changes,
Then check the no box on the Grant Account access, Do I only block them from
logging on?
Or does it do that plus block or bounce incoming messages.
I need to get their attention, without losing messages
Thanks in advance
John
