what port are you running Web Messaging on. If not on port 80 there are a
number of reasons why she cannot connect. For one IE needs to have the
HTTP:// put into the address field when specifying a non-standard port
(other than 80). If she is behind a proxy it could be stripping the port
off. These are 2 of the big hits.
Hope this helps
Eric S
----- Original Message -----
From: "IMAIL Server" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, October 18, 2000 10:45 AM
Subject: [IMail Forum] Web Messaging Problem
> I have user who seems to have a very strange problem. She uses the Web
> messaging to check her mail. She works at the WHO (World Health Org) in
> Denmark. It won't let her log in. There is no restriction from within WHO
on
> external webaccess as far as there computer person knows. Neither do I.
They
> have IE version 5.00.2314.1003, I presume it is a Danish version. She can
> access her mail from Internet cafes in Denmark.
>
> Anyone seen anything like this before. Any other troubleshooting steps I
> can take to figure this out
>
>
> Anand Karunakaran
> www.iconnectu.net
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>
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