My web messaging URL has the port 8383 but the way she get in is I have
customized a page for her www.mydomain.com/mail which is a form which does a
form action to http://mail.mydomain.com:8383/login.cgi (as per KB
http://support.ipswitch.com/kb/IM-20000316-DM02.htm) . I have asked her to
try go directly to http://mail.mydomain.com:8383 and see if the page pulls
up. I guess if she can't get to that page itself then it is most likely the
firewall at WHO.
I think it look like the firewall/proxy server at WHO. I am waiting for her
to reply and see what she has to say.
thaaks guys
Anand
-----Original Message-----
From: Jerry Murdock [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, October 18, 2000 6:43 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Web Messaging Problem
Also, the firewall on the other end may not recognize ports 8383/8484 as
"web" traffic.
Jerry
----- Original Message -----
From: "Eric A. Shanbrom" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Saturday, October 14, 2000 6:29 PM
Subject: Re: [IMail Forum] Web Messaging Problem
> what port are you running Web Messaging on. If not on port 80 there are a
> number of reasons why she cannot connect. For one IE needs to have the
> HTTP:// put into the address field when specifying a non-standard port
> (other than 80). If she is behind a proxy it could be stripping the port
> off. These are 2 of the big hits.
>
> Hope this helps
>
> Eric S
> ----- Original Message -----
> From: "IMAIL Server" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Wednesday, October 18, 2000 10:45 AM
> Subject: [IMail Forum] Web Messaging Problem
>
>
> > I have user who seems to have a very strange problem. She uses the Web
> > messaging to check her mail. She works at the WHO (World Health Org) in
> > Denmark. It won't let her log in. There is no restriction from within
WHO
> on
> > external webaccess as far as there computer person knows. Neither do I.
> They
> > have IE version 5.00.2314.1003, I presume it is a Danish version. She
can
> > access her mail from Internet cafes in Denmark.
> >
> > Anyone seen anything like this before. Any other troubleshooting steps
I
> > can take to figure this out
> >
> >
> > Anand Karunakaran
> > www.iconnectu.net
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
> >
> > An Archive of this list is available at:
> > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> >
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
> An Archive of this list is available at:
> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
>
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