Sorry, i must not have explained correctly. 5 days ago deleting and moving
did not work. 4 days ago server was rebooted. 3 days ago deleting and
moving still did not work, same as 5 days ago.
Java is enabled, ive tested it myself. Oh well, seems to only be happening
to a very small number of people. I recreate the mailboxes and copy over
the mbx
thx
Regards,
goChatPlus Support
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Daniel Donnelly
Sent: Thursday, February 22, 2001 12:03 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Cannot delete messages from Main mailbox
Mike,
Well, that is a somewhat different story! But if the problem developed after
the restart, I'd still try my suggestion. Then I'd use Tony's advise before
blowing away the users mailbox.
If new mail is sent to that user, does it show up? If it does, then the lock
is probably not a problem. About the only other thing I could suggest is
that the clients browser might not be 'java enabled' so not all buttons in
IMail will function. You could try the IMail Client on the server (select
domain and user from drop down boxes, no POP3 information needed!) and click
OK. Can it deleted a message? If it can, the only other thing might be
permissions on that users folders. This would not normally change, but worth
looking at and comparing to another (working) users folders.
You could also copy the main.mbx to another account you create for testing
and try reading it from there. If that works, the mailbox file is probably
OK. If this works, then I'd kill the user account and make sure his folder
is deleted, then recreate the user and copy the main.mbx from the test
account that worked.
Daniel Donnelly
________________________________________________________
----- Original Message -----
From: "Mike Varre" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, February 22, 2001 11:35 AM
Subject: RE: [IMail Forum] Cannot delete messages from Main mailbox
> I understand what you are saying, I thought something like that might have
> been the case. BUT, POP has not been used for 5 days on this one specific
> account and the mail server was rebooted 4 days ago, hence the services
were
> shutdown and all connections were killed. After reboot I logged into web
> messaging and tried to delete/move and still nothing.
>
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Daniel Donnelly
> Sent: Thursday, February 22, 2001 11:16 AM
> To: [EMAIL PROTECTED]
> Subject: Re: [IMail Forum] Cannot delete messages from Main mailbox
>
>
> No, this does not mean that the mailbox is damaged! If the mailbox is
> 'locked' changes (like deletions or accepting new mail) cannot be
completed.
> It may become locked if accessed using multiple protocols (POP3, IMAP4,
Web
> MSG) or multiple accesses via the same protocol, and not closing the
> connections completely/correctly. I'd suggest shutting down the above
> services (which will close all connections and remove locks), and then
start
> them up again and retry the Web MSG. Certainly less damaging to the
mailbox
> (than deleting it!) to try this first!
>
> Daniel Donnelly
> ________________________________________________________
>
>
> ----- Original Message -----
> From: "Mailadmin" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Thursday, February 22, 2001 10:25 AM
> Subject: Re: [IMail Forum] Cannot delete messages from Main mailbox
>
>
> > Only way I've ever been able to fix it. If there is a better way I would
> > like to know myself.
> >
> > David Daniels
> > System Administrator
> > Starfish Internet Service
> > [EMAIL PROTECTED]
> > "Clicking my fingers to the bone"
> > ----- Original Message -----
> > From: <[EMAIL PROTECTED]>
> > To: "IMail Forum (E-mail)" <[EMAIL PROTECTED]>
> > Sent: Thursday, February 22, 2001 9:26 AM
> > Subject: [IMail Forum] Cannot delete messages from Main mailbox
> >
> >
> > > Recently, I have been having problems with users not being able to
> delete
> > > messages from the Main mailbox. They will put the check in the box
next
> > to
> > > the message they want to delete and then click on the delete button,
but
> > > nothing happens. The messages still remain even after clicking on the
> > > delete button.
> > >
> > > Does this mean that the mailbox is corrupt? Is the only way to fix
this
> > is
> > > to delete and recreate the mailbox?
> > >
> > > Help....
> > >
> > > Thanks.
> > >
> > >
> > > Samantha Bridges
> > > Communications Technician
> > > Macomb Intermediate School District
> > >
> > >
> > > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > > to be removed from this list.
> > >
> > > An Archive of this list is available at:
> > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> > >
> >
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
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> >
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> >
>
>
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