> My point here is that the assumption that list mail is inferior, or
> less desirable than other mail actually contributes to the problem
> we're having in getting it delivered.

That's why AOL customers that don't receive their mail need to complain to AOL.  AOL 
it treating the mailing list mail as inferior or less desirable or whatever.  IMail is 
simply saying "This message is being sent to a lot of people", AOL is interpreting 
that as "It's OK to delete this E-mail".

> Anyway, I need more information before taking it to my AOL users. So
> far I have only rumors about other IMail lists and other list servers
> being affected - but I DO have a competitor who is definitely NOT
> having trouble with AOL.

With AOL, it's very hard to know exactly what they are doing.  At this point, it 
*appears* as though they are using a "point system", and are taking points away from 
us for sending mail in a mailing list labelled as "bulk".  But, with a point system, 
there have to be other points taken off somewhere (perhaps AOL's bogus 'The reverse 
DNS must match the MX record of the virtual host' deal, not having an AOL address in 
the "To:" field, or something they aren't telling us).

Trial and error is all we have that is guaranteed to probably work (if that makes any 
sense).  We have to just keep trying things.  We don't have an AOL account to play 
with, so we won't be able to do much testing on this, but maybe we will get one.  The 
software we wrote to test Declude can send out E-mails using whatever headers we like, 
so maybe some testing of AOL is in order.


>
>It would be helpful to know if anyone here knows whether other list servers
>have better luck with AOL using "Precedence: list" instead of "Precedence:
>bulk".
>
>And it would be helpful to hear from others who might want to figure out how
>much of their list mail gets through to AOL users.
>
>Gary Mauer
>
>Window Cleaning Network
>Picnic is August 4, 2001
>
>Oconomowoc, Wisconsin, USA
>
>www.window-cleaning-net.com
>
>
>Please visit http://www.ipswitch.com/support/mailing-lists.html 
>to be removed from this list.
>
>An Archive of this list is available at:
>http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
>

--
                      -Scott

Declude: Anti-virus and Anti-spam solutions for IMail.  http://www.declude.com
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