Check the location of your templates on the admin applet->Web Messaging
Server
and check for .par files - these used to be a big problem in earlier
versions although I don't recall recent posts about them in version 6
see http://support.ipswitch.com/kb/IM-19990609-DM04.htm
Terry Fritts
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of MIke Mckay
Sent: Saturday, June 09, 2001 6:47 AM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] WEB Mail (a beginners question)
I Look after an imail V6 server at my new job. Until now everything has been
relatively straight forward and I have managed to bumble my way through all
of the problems I have encountered due in a large way to this forum. However
we have a client that wishes to use WEBMail. I set up Imail on one of my
servers at home and web messaging works fine. On the server at work however
I get this error......
" Invalid template, please contact Administrator!! " on a blank page.
As we host mail for several hundred domains I don't want to take any chances
trying to resolve it myself due to lack of knowledge and time restrictions.
I copied the entire contents of the web folder from my working machine at
home onto the live server.
I then renamed the working folder on my home server to try and recreate the
error and got it.
I then checked all of the path settings on the live server and all were
correct.
I did notice that whoever set the machine up originally installed Imail to "
D:\EMAIL " so just in case there were any literal paths in the code of the
program I also copied the web directory into C:\imail and D:\Imail. I have
not managed to even get a different error has anyone got any ideas as I
suspect it is something obvious that I am missing but have only been given
four days to get this to work.
Any help greatly appreciated.
Mike Mckay
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