I have found the problem but thanks for the replies, I must have read the
manual too quickly and didn't fully understand the terminology, as I have
done first and second line support in my time and have a lot of experience
in psychology I would guess that nobody would have guessed what I was doing
wrong because it is so obvious that no one would suspect someone would have
done it (and least of all admit to doing it !!! ).
I thought that I only needed the web directory where it was when I copied it
to the folder for the domain that needed web mail it worked fine DERRR ! (I
am blond what more of an excuse do I need ?
However does anyone know a good place for templates as I have seen people
mention them in here before.
Better go now and try to format a floppy disk by putting it in the CD rom.
Just a funny story you all might appreciate.
When Win98SE came out I bought it straight away along with a PACE solo
(external fax and voice storage modem) the Win9x drivers on the CD would not
work with win98SE so I phoned Pace tech support the woman explained,
"it is company policy to not post disks anymore the drivers are available on
the web site !"
it took me over ten minutes to get her to understand that without the
drivers I couldn't get onto the internet to get to their drivers page.
THEN THE PENNY DROPPED
" ah I understand" she said,
"well that isn't a problem give me your email address and I will mail the
to you !"
Well *&%& me I thought then after another 10 minutes she finally agreed to
post them to me.
Hope this brought some of you a smile.
Mike
----- Original Message -----
From: "_OurLists" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Saturday, June 09, 2001 1:26 PM
Subject: RE: [IMail Forum] WEB Mail (a beginners question)
> Check the location of your templates on the admin applet->Web Messaging
> Server
> and check for .par files - these used to be a big problem in earlier
> versions although I don't recall recent posts about them in version 6
> see http://support.ipswitch.com/kb/IM-19990609-DM04.htm
>
> Terry Fritts
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of MIke Mckay
> Sent: Saturday, June 09, 2001 6:47 AM
> To: [EMAIL PROTECTED]
> Subject: [IMail Forum] WEB Mail (a beginners question)
>
>
> I Look after an imail V6 server at my new job. Until now everything has
been
> relatively straight forward and I have managed to bumble my way through
all
> of the problems I have encountered due in a large way to this forum.
However
> we have a client that wishes to use WEBMail. I set up Imail on one of my
> servers at home and web messaging works fine. On the server at work
however
> I get this error......
>
> " Invalid template, please contact Administrator!! " on a blank page.
>
> As we host mail for several hundred domains I don't want to take any
chances
> trying to resolve it myself due to lack of knowledge and time
restrictions.
>
> I copied the entire contents of the web folder from my working machine at
> home onto the live server.
> I then renamed the working folder on my home server to try and recreate
the
> error and got it.
> I then checked all of the path settings on the live server and all were
> correct.
>
> I did notice that whoever set the machine up originally installed Imail to
"
> D:\EMAIL " so just in case there were any literal paths in the code of the
> program I also copied the web directory into C:\imail and D:\Imail. I have
> not managed to even get a different error has anyone got any ideas as I
> suspect it is something obvious that I am missing but have only been given
> four days to get this to work.
>
> Any help greatly appreciated.
>
> Mike Mckay
>
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
> An Archive of this list is available at:
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>
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