I'm pretty sure she's using Outlook Epxress 5.x, although I don't know that it would matter. Supposedly she has the security settings correct, but I just asked her to double-check them. I thought her ISP might be block on port 25 or so, but if she can telnet through that port, that would seem to get rid of the "blocking problem."
Is there a log for when people authenticate with IMail? That is, is there a log that says: someone tried to log in with this user name and failed or succeeded? Thanks, Ben ----- Original Message ----- From: "Todd Lahman" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, December 07, 2001 12:18 PM Subject: Re: [IMail Forum] Outlook Express access error > Which browser and version is she using? Was she using the same software and computer to access her e-mail successfully on your > server prior to this? Did she alter the IE security settings? > > PostfixGate > A member supported Anti-Spam Database > for Postfix, Sendmail, IMail, and many other *nix MTAs. > Check out the PostfixGate line of pre-built and > pre-configured anti-virus, anti-spam, anti-hijacking, > and anti-abuse mail gateway servers. Everything you > need in one box. > www.postfixgate.com > ******************** > Tel: 509-344-2001 > Fax: 509-226-0710 > > > ----- Original Message ----- > From: "IMail Admin at BC Web" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Friday, December 07, 2001 12:04 PM > Subject: [IMail Forum] Outlook Express access error > > > > Hi, > > > > We have a client that is having trouble accessing their mailbox on our IMail > > server (v.7.04HF2). She gets the following error: > > > > Task 'Checking for new mail in subscribed folders on mail.bcwebhost.net.' > > reported error (0x800CCC0E) : 'Could not fetch new headers in the folder > > (null) for Account mail.bcwebhost.net. Error:Unable to connect to the > > server..' > > > > She claims to be able to telnet to the mail server on ports 25, 110, and > > 143, so those ports aren't being blocked. I can get into her account with a > > local system, so I know her mailbox is fine. Anyone have any ideas? > > > > Ben > > BC Web > > > > > > > > Please visit http://www.ipswitch.com/support/mailing-lists.html > > to be removed from this list. > > > > An Archive of this list is available at: > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > > > > Please visit http://www.ipswitch.com/support/mailing-lists.html > to be removed from this list. > > An Archive of this list is available at: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
