I am still using Imail and I VERY disappointed in it. As have most people we
have invested a lot of time and money. Imail is slow, their directory
structure is plain stupid and IMAIL DOES DELIVER MAIL TO WRONG MAILBOXES
OCCASIONALLY when you hit a volume your server can't handle. I would prefer
if it couldn't handle it to not deliver it at all.

Craig.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Gary Jorgenson
Sent: Friday, January 25, 2002 12:00 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] iMail is extremely unstable


I don't get it...

Isn't this an IMail discussion group?  Why are people who've quit using
IMail posting messages to the group?

Personally, I've been using IMail for a couple of years now.  It worked
perfectly out of the box and has worked perfectly every day since.  I'm
absolutely thrilled with the product and wouldn't switch if you paid me.

Gary Jorgenson, RN
Robin Technologies, Inc.


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Rick cossey
Sent: Thursday, January 24, 2002 10:43 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] iMail is extremely unstable


I too recently gave up on Imail........ It was extremely hard considering
the
ton of money and time we invested. We went to Linux running qmail
and so far so good. It has been an experience I will not forget but we
are very happy so far and it's amazing how much more support I
receive from an open source solution not to mention the money
saved! Hmmmm?

Rick

----- Original Message -----
From: "Vinay Bharel" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, January 24, 2002 9:10 PM
Subject: RE: [IMail Forum] iMail is extremely unstable


> We had the same problem(s).  We fixed it by replacing IMail with
> CommuniGate Pro.  Things have been great ever since. The CPU load on our
> Quad Xeon box has gone down from 90% from 6%.
>
> We noticed that IMail's POP3 daemon used to eat up all the CPU.  The SMTP
> daemon would also stop accepting connections to port 25.  The only fix was
> to restart the service (sometimes even that didn't work).  We were also
> begining to notice another weird oddity.  IMail would accidentally write
> mail to wrong mailboxes!
>
> IPSwitch support was absolutely clueless.  One of their suggestions was to
> replace our Intel Pro/100 Server NICs with Linksys NICs!  If there was a
> problem with the NIC, why did the POP3 and Webmail service continue to
> accept connections without any problems?  IPSwitch support didn't have an
> answer to that question.
>
> Our request for a direct number to the tech during the troubleshooting
> process was denied.  We spent up to an hour on hold, trying to get a hold
> of the rep dealing with our case.
>
> BTW, we were running IMail 6.06 and later upgraded to 7.05.  The same set
> of problems followed.  We switched servers, disk arrays, and reinstalled
> Windows NT/2K with no luck.
>
> I think IMail is packed with some great features but the overall quality
> of the product (and support behind it) leaves much to be desired.
>
> - Vinay Bharel <[EMAIL PROTECTED]>
>
> On Wed, 23 Jan 2002, a a wrote:
>
> >
> > we only have problems when people try to use it
> >
> > Jamie,
> > Qualifacs Systems
> >
> >
> >
> > ---------- Original Message ----------------------------------
> > From: "Rick Godwin" <[EMAIL PROTECTED]>
> > Reply-To: [EMAIL PROTECTED]
> > Date:  Thu, 17 Jan 2002 00:42:54 -0800
> >
> > >We've been running iMail for 15 months now. I've never signed up
> > for this
> > >list before but I need to know if we are the only iMail customers
> > that are
> > >very unhappy with how unstable iMail is. We were all excited when
> > we
> > >switched to iMail v7.05 from 6.05 because we thought it would
> > stop crashing
> > >on us but NO! It's even worse. If a product died on me twice a
> > month I would
> > >call that unstable but when it dies repeatedly and 10 to 15 times
> > a day it
> > >is a faulty product. After many phone calls to iMail phone
> > support over
> > >several months they say they can't solve the problem, have no
> > idea and all
> > >they can do is refund our money. We wrote a program that catches
> > iMail in
> > >the act of dying, stops it and re-starts the service but that's
> > no solution
> > >and the turn-around time is about 4 minutes to do that. We are
> > loosing
> > >customers by the thousands have spent countless hours trying to
> > solve the
> > >problem and must find another solution. So...does anybody else
> > have this
> > >problem because iMail says nobody else does?
> > >
> > >Signed one VERY frusterated customer.
> > >
> > >
> > >
>
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
> An Archive of this list is available at:
> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
>


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