Re: [IMail Forum] Web messaging problems with dialup users?

[Mike Barber]

It's not just you.   We have 4 servers here. All running IMail 7.X, only one has the problem you are describing though. Occasionally we get reports that a user is unable to delete a message, we go in and it work. or they try later and it works.   As for the messages getting stuck in the queue, we have this problem also. One thing that I found eliminated this problem is to set it to send all messages to a gate server after 0 tries that is capable of handling the load.   Both of these problems are on the same server. It is an old dual Pentium Pro 200 running Win NT4 Server. I do not blame Ipswitch for this problem, I place the blame on the server not being able to deal with the load. Our other 3 servers are running NT4 & 2000 with similar loads and do not have this problem (one of the alternate servers is set as the gate server and has no problem sending the messages. when I put it back on the Pent. Pro server it backs up.) So I would suggest that you either get a 2nd server and split the load between the 2 or replace the server or get a server running sendmail / Imail that can deal with the load and sent Imail to relay thru that server.   Hope this helps. ----- Original Message ----- From: Reita Gilleland / Internet America To: [EMAIL PROTECTED] Sent: Tuesday, April 09, 2002 3:50 PM Subject: RE: [IMail Forum] Web messaging problems with dialup users? Could I ask a question of the people with this web messaging problem where users cannot delete or move their emails? We have had this problem since December 2001 and Ipswitch Tech support has offered no help. But by chance, do most of you have a configuration where the Imail program is located on one drive and the user mailboxes are located on another drive? Also we are running dual processors and dual NIC cards on the machine that is having this problem. One more thing which may or may not be related, every 2.3 days or so, our outbound SMTP fails to work..... messages just build up in the spool. We have to reboot the server to clear the problem. Do any of you with the web messaging problem noted have (or don't have) the same problem/configuration? Your help would be appreciated. If we come up with common configurations in some way, maybe we can come up with the answer. Thank you in advance. Reita Gilleland Internet America