I would have to say that on every list I am subbed to, it usually has people on it that are members of the products company being discussed. When a "flame" appears, that member usually speaks out to resolve the issue. This list seems not to be the case, and IPSwitch treats it the same way they treat their direct support (ignore the actual issue, or try to force a patch that has no bearing on the actual problem). An example of this was a problem we had on our server. We contacted support, and were constantly told to upgrade from 7.0X to the latest version to "try" and fix it, or that they couldn't reproduce the problem. But then weeks later, IPSwitch mysteriously comes out with a new patch that lists that as a problem they fix.??? Curious!
This is a disappointing way to support your products! Jason ----- Original Message ----- From: "Rick Leske" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Wednesday, May 01, 2002 9:51 AM Subject: RE: [IMail Forum] whacked out list > I'm betting on the asumption that possibly they have crosslinked/corrupted > subscribers lists. No complaints here, heck I'm very thankful that 2 prior > questions i asked were answered (saved me 300 bucks). So for a free As-Is > list service it's awsome.. > > kudos, > > > Rick > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED]]On Behalf Of R. Scott Perry > Sent: Wednesday, May 01, 2002 7:35 AM - MGMT.TV > To: [EMAIL PROTECTED] > Subject: Re: [IMail Forum] whacked out list > > > > >virus?? is this true or totaly speculative? > > Speculative, in this case, I believe. > > Although it sounds like a good explanation (and does account for people > being subscribed/unsubscribed to many other mailing lists), the IMail > mailing lists require a *very* carefully formatted subscribe request in the > body of the E-mail. Without it, IMail won't subscribe the user. > > So unless Ipswitch has a special address people can send to to > automatically subscribe to the list (IE "[EMAIL PROTECTED]"), I don't > think it's the work of Klez. > > And, for those unfamiliar with Klez, if it *is* a virus that caused the > phantom subscribes/unsubscribes, it would most likely be someone outside of > Ipswitch that caught it, not someone at Ipswitch. > > -Scott > --- > Declude: Anti-virus, Anti-spam and Anti-hijacking solutions for > IMail. http://www.declude.com > > --- > [This E-mail was scanned for viruses by Declude Virus > (http://www.declude.com)] > > > Please visit http://www.ipswitch.com/support/mailing-lists.html > to be removed from this list. > > An Archive of this list is available at: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Please visit the Knowledge Base for answers to frequently asked > questions: http://www.ipswitch.com/support/IMail/ > > > Please visit http://www.ipswitch.com/support/mailing-lists.html > to be removed from this list. > > An Archive of this list is available at: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Please visit the Knowledge Base for answers to frequently asked > questions: http://www.ipswitch.com/support/IMail/ > Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
