I called their tech support line to alert them to the problem. They said they had no idea what I was talking about with the list but said they would tell the list administrator who wasn't available at the time. Hopefully they get this fixed REAL soon.
> From: "Jason Newland" <[EMAIL PROTECTED]> > Reply-To: [EMAIL PROTECTED] > Date: Wed, 1 May 2002 10:07:03 -0500 > To: <[EMAIL PROTECTED]> > Subject: Re: [IMail Forum] whacked out list > > I would have to say that on every list I am subbed to, it usually has people > on it that are members of the products company being discussed. When a > "flame" appears, that member usually speaks out to resolve the issue. This > list seems not to be the case, and IPSwitch treats it the same way they > treat their direct support (ignore the actual issue, or try to force a patch > that has no bearing on the actual problem). An example of this was a > problem we had on our server. We contacted support, and were constantly > told to upgrade from 7.0X to the latest version to "try" and fix it, or that > they couldn't reproduce the problem. But then weeks later, IPSwitch > mysteriously comes out with a new patch that lists that as a problem they > fix.??? > Curious! > > > This is a disappointing way to support your products! > > > Jason > > > ----- Original Message ----- > From: "Rick Leske" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Wednesday, May 01, 2002 9:51 AM > Subject: RE: [IMail Forum] whacked out list > > >> I'm betting on the asumption that possibly they have crosslinked/corrupted >> subscribers lists. No complaints here, heck I'm very thankful that 2 > prior >> questions i asked were answered (saved me 300 bucks). So for a free As-Is >> list service it's awsome.. >> >> kudos, >> >> >> Rick >> >> -----Original Message----- >> From: [EMAIL PROTECTED] >> [mailto:[EMAIL PROTECTED]]On Behalf Of R. Scott Perry >> Sent: Wednesday, May 01, 2002 7:35 AM - MGMT.TV >> To: [EMAIL PROTECTED] >> Subject: Re: [IMail Forum] whacked out list >> >> >> >>> virus?? is this true or totaly speculative? >> >> Speculative, in this case, I believe. >> >> Although it sounds like a good explanation (and does account for people >> being subscribed/unsubscribed to many other mailing lists), the IMail >> mailing lists require a *very* carefully formatted subscribe request in > the >> body of the E-mail. Without it, IMail won't subscribe the user. >> >> So unless Ipswitch has a special address people can send to to >> automatically subscribe to the list (IE "[EMAIL PROTECTED]"), I > don't >> think it's the work of Klez. >> >> And, for those unfamiliar with Klez, if it *is* a virus that caused the >> phantom subscribes/unsubscribes, it would most likely be someone outside > of >> Ipswitch that caught it, not someone at Ipswitch. >> >> -Scott >> --- >> Declude: Anti-virus, Anti-spam and Anti-hijacking solutions for >> IMail. http://www.declude.com >> >> --- >> [This E-mail was scanned for viruses by Declude Virus >> (http://www.declude.com)] >> >> >> Please visit http://www.ipswitch.com/support/mailing-lists.html >> to be removed from this list. >> >> An Archive of this list is available at: >> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >> >> Please visit the Knowledge Base for answers to frequently asked >> questions: http://www.ipswitch.com/support/IMail/ >> >> >> Please visit http://www.ipswitch.com/support/mailing-lists.html >> to be removed from this list. >> >> An Archive of this list is available at: >> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >> >> Please visit the Knowledge Base for answers to frequently asked >> questions: http://www.ipswitch.com/support/IMail/ >> > > > Please visit http://www.ipswitch.com/support/mailing-lists.html > to be removed from this list. > > An Archive of this list is available at: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Please visit the Knowledge Base for answers to frequently asked > questions: http://www.ipswitch.com/support/IMail/ > Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
