I don't know about Verizon, but EarthLink will not allow you to use your own smtp server. You can pop to any server but smtp has to go through them when you are on a dialup account.
Lee Griffin IT Support Analyst Varsity Contractors, Inc. Tel:208.232.8598 ext 365 -----Original Message----- From: Jason Newland [SMTP:[EMAIL PROTECTED]] Sent: Thursday, May 02, 2002 1:18 PM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] HELP!!-SMTP Error (server unexpectedly terminated....) That is not true. If you set the smtp authentication option on the client, then they don't need to have the 'relay for addresses' set. Jason ----- Original Message ----- From: "Mark [Support]" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Thursday, May 02, 2002 1:56 PM Subject: Re: [IMail Forum] HELP!!-SMTP Error (server unexpectedly terminated....) > At 10:47 AM 5/2/2002 -0700, you wrote: > >I have a customer who is using Verizon dial-up for internet connection. I > >host there web site/email on my server. > > > >They can receive there email fine, however, when they try to send email they > >get this error: > > > >" Your server has unexpectedly terminated the connection. Possible causes > >for this include server problems, network problems, or a long period of > >inactivity. Account: 'sales', Server: 'mail.kruzin.net', Protocol: POP3, > >Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F " > > > >I have checked there account settings and they are using the SMTP > >authentication. They can send mail fine via there Verizon account, but not > >with our smtp server. > > Unless you allow them access to IMail by granting their IP address in the > SMTP "Relay for Addresses" then their outgoing SMTP setting should be > Verizon's SMTP server if they are the ISP. So, make sure on the email that > is hosted with you, their SMTP is Verizon's. > > Cheers > Mark > > > Orillia ProNet > 22A Colborne Street West > Orillia, Ontario, L3V 2Y3, Canada > 705-329-3949 > www.orilliapronet.com > [EMAIL PROTECTED] > > --- > [This E-mail scanned for viruses by Orillia ProNet with Declude AntiVirus] > > > Please visit http://www.ipswitch.com/support/mailing-lists.html > to be removed from this list. > > An Archive of this list is available at: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Please visit the Knowledge Base for answers to frequently asked > questions: http://www.ipswitch.com/support/IMail/ > Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
