That is not true. If you set the smtp authentication option on the client, then they don't need to have the 'relay for addresses' set.
Jason ----- Original Message ----- From: "Mark [Support]" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Thursday, May 02, 2002 1:56 PM Subject: Re: [IMail Forum] HELP!!-SMTP Error (server unexpectedly terminated....) > At 10:47 AM 5/2/2002 -0700, you wrote: > >I have a customer who is using Verizon dial-up for internet connection. I > >host there web site/email on my server. > > > >They can receive there email fine, however, when they try to send email they > >get this error: > > > >" Your server has unexpectedly terminated the connection. Possible causes > >for this include server problems, network problems, or a long period of > >inactivity. Account: 'sales', Server: 'mail.kruzin.net', Protocol: POP3, > >Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F " > > > >I have checked there account settings and they are using the SMTP > >authentication. They can send mail fine via there Verizon account, but not > >with our smtp server. > > Unless you allow them access to IMail by granting their IP address in the > SMTP "Relay for Addresses" then their outgoing SMTP setting should be > Verizon's SMTP server if they are the ISP. So, make sure on the email that > is hosted with you, their SMTP is Verizon's. > > Cheers > Mark > > > Orillia ProNet > 22A Colborne Street West > Orillia, Ontario, L3V 2Y3, Canada > 705-329-3949 > www.orilliapronet.com > [EMAIL PROTECTED] > > --- > [This E-mail scanned for viruses by Orillia ProNet with Declude AntiVirus] > > > Please visit http://www.ipswitch.com/support/mailing-lists.html > to be removed from this list. > > An Archive of this list is available at: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Please visit the Knowledge Base for answers to frequently asked > questions: http://www.ipswitch.com/support/IMail/ > Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
