You are very much NOT alone and it took forever to get to the bottom of this. It boils down to how quick/powerful your server is and how much mail is left on your server. The only way I have been able to remedy this is to stop users leaving messages on the server and the problem has ceased. Although this is not ideal Ipswitch blames Outlook and I am wondering if and when we upgrade from 6.06 to 7.1 the problem will re-occur. The only reason I have been given for the duplicates is that the server is not updating the index files for the users mailboxes quickly enough before the users are downloading their mail again and therefore it is sending them all their mail again and again and ....... I am running a PIII 400 with 8Gb drive and NT4 SP6a, we only have 30 users maximum some in the office and others via Web and so the server is less than taxed with this workload. But my users are very poor at keeping their outlook.pst files tidy and manageable and some are 100Mb+ which might account for slow updates between .pst files and server mailboxes .... I dunno .... I'm just thinking aloud but feel free to discuss.
Mark Chadwick IT Support Engineer Science International -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Don Schreiner Sent: 15 May 2002 14:53 To: IMAIL Forum Subject: [IMail Forum] Duplicate E-mail Messages in Client SOftware Can anyone can shed some light... on receiving duplicate messages when they have already been marked as read. For example, I have my e-mail client to leave messages on server for 2 days, this way I can pop from home or work. I have posted this problem in the past, but told it was a bug in Outlook. The only way to get the duplicates to stop is clear the messages from server and then reset to leave for 2-5 days, whatever. Then mysteriously with no apparent rhyme or reason, duplicates start again. So I must clear server, clear duplicates, etc. This is a wide spread problem among our users who do same thing. Yesterday I downloaded and installed 'The Bat' e-mail client at the suggestion on another thread (nice product BTW), and low and behold same thing happens with their software too with duplicate messages being already marked as read. So I am thinking this is not an Outlook bug anymore. I run Outlook 2000. Help. Thanks. -Don S. Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
