The POP3 log file shows double connection each time the user connects. For
example
20020614 115756 127.0.0.1 POP3D (00000728) logon success for cheryl
customerdomain.com from 12.248.47.24
20020614 115757 127.0.0.1 POP3D (00000728) logoff for cheryl R:0, D:0,
P:0
20020614 115757 127.0.0.1 POP3D (00000728) logon success for Cheryl
customerdomain.com from 12.248.47.24
20020614 115757 127.0.0.1 POP3D (00000728) logoff for Cheryl R:0, D:0,
P:0
20020614 120802 127.0.0.1 POP3D (000006EC) logon success for cheryl
customerdomain.com from 12.248.47.24
20020614 120805 127.0.0.1 POP3D (000006ec) logoff for cheryl R:2, D:0,
P:0
20020614 120811 127.0.0.1 POP3D (00000684) logon success for Cheryl
customerdomain.com from 12.248.47.24
20020614 120812 127.0.0.1 POP3D (00000684) logoff for Cheryl R:2, D:2,
P:0
20020614 121822 127.0.0.1 POP3D (00000768) logon success for cheryl
customerdomain.com from 12.248.47.24
20020614 121823 127.0.0.1 POP3D (00000768) logoff for cheryl R:1, D:0,
P:0
20020614 121829 127.0.0.1 POP3D (000005FC) logon success for Cheryl
customerdomain.com from 12.248.47.24
20020614 121830 127.0.0.1 POP3D (000005fc) logoff for Cheryl R:1, D:1,
P:0
20020614 122837 127.0.0.1 POP3D (0000063C) logon success for cheryl
customerdomain.com from 12.248.47.24
20020614 122838 127.0.0.1 POP3D (0000063c) logoff for cheryl R:3, D:0,
P:0
20020614 122843 127.0.0.1 POP3D (000001EC) logon success for Cheryl
customerdomain.com from 12.248.47.24
20020614 122845 127.0.0.1 POP3D (000001ec) logoff for Cheryl R:3, D:3,
P:0
I am starting to suspect that in this case, customer's Outlook is screwed
up.
Re: messages being accepted by the server and not delivered to user's
mailbox:
The logs just show that SMTP accepted the message and put it in the queue
file. No further details.
Thanks
Andrey
-----Original Message-----
From: Len Conrad [mailto:[EMAIL PROTECTED]]
Sent: Friday, June 14, 2002 12:55 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] usual imail problems
>users claim they get duplicate messages
what do the log files say
>or some of the messages they are
>expecting never get delivered
what do the log files say
> and are nowhere to be found...
what do the log files say
> I am getting really ticked off about this.
Get ticked off at yourself for not looking in the log files to see what's
really going on vs what the users claim. could be the same, could be
different. find out by looking.
by the way, another HUGE advantage of IMGate is the superior mail logging,
and, when necessary, incredible debug log tracing, when trying to track
down these kinds of "problems" and user claims.
ie, when a message gets deferred, the reason is logged, not just "message
queued".
Len
www.menandmice.com/DNS-training : DNS Training
BIND8NT.MEIway.com : ISC BIND for NT4 & W2K
IMGate.MEIway.com : Build free, hi-perf, anti-abuse mail gateways
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