>I am starting to suspect that in this case, customer's Outlook is screwed
>up.

yep.

>Re: messages being accepted by the server and not delivered to user's
>mailbox:
>
>The logs just show that SMTP accepted the message and put it in the queue
>file. No further details.

so you can see the msg in the Imail Queue tab? have you tried flushing the 
queue?

Len



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