Of course the user is denying that anything is on her end. And she is not just a user, she is a customer
-----Original Message----- From: R. Scott Perry [mailto:[EMAIL PROTECTED]] Sent: Friday, June 14, 2002 2:12 PM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] usual imail problems >The POP3 log file shows double connection each time the user connects. For >example > >20020614 120802 127.0.0.1 POP3D (000006EC) logon success for cheryl >customerdomain.com from 12.248.47.24 >20020614 120805 127.0.0.1 POP3D (000006ec) logoff for cheryl R:2, >D:0, P:0 >20020614 120811 127.0.0.1 POP3D (00000684) logon success for Cheryl >customerdomain.com from 12.248.47.24 >20020614 120812 127.0.0.1 POP3D (00000684) logoff for Cheryl R:2, >D:2, P:0 This shows that your user connected at 12:08:02 and downloaded 2 E-mails without deleting them, and then connected 9 seconds later and downloaded the same 2 E-mails, but deleted them this time. It seems to be an issue on the user's end. -Scott --- Declude: Anti-virus, Anti-spam and Anti-hijacking solutions for IMail. http://www.declude.com --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
