What about just renaming both cheryl accounts and then creating only 1 Cheryl account? Who ever complains 1st, if at all, would be the actual active user account.
just a thought, ~Rick Guy Isabel wrote: > All very good points, Don. However, in this particular case, the logs show > that both "cheryl" and "Cheryl" are at the same IP address (12.248.47.24), > not on two machines. Also, "cheryl" is set to leave messages on the server > while "Cheryl" deletes them a few seconds after "cheryl" is done. The time > interval between all "cheryl"/"Cheryl" pairs is ten minutes, which should > not be a problem. I'm convinced that the user has two accounts in her e-mail > client and this would entirely explains the duplicate log entries. Not an > IMail problem. > > Guy > -- > Guy Isabel <[EMAIL PROTECTED]> > > -----Original Message----- > From: Don Schreiner > Subject: RE: [IMail Forum] usual imail problems > Date: Sun, 16 Jun 2002 08:45:45 -0700 > > Coming in late too and could be duplicate account as suggested. Also, > check to see if user checking e-mail from another machine left on at > work and if frequently (i.e. every 2-5 minutes). I had a thread several > weeks back on Duplicate Messages. I swore it was IMail causing the > problem because I saw on different mail clients (Outlook & The Bat). Now > convinced the problem can also be caused by mail clients checking for > messages frequently and/or from several machines. The mail clients get > confused because sessions/processes not fully completed/closed. We have > cleared up the issue by reducing frequency when checking messages (i.e. > every 10-15 minutes). > > -Don S. > ___________________________________________________________________ Virus Scanned and Filtered by http://www.FamHost.com E-Mail System. Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
