Tom, I setup declude virus and junkmail while working on other stuff and spent less than 30 minutes on each. I also got a non-technical employee modifying the config files to customize per user config options with less than 10 minutes of instruction. I didn't even get my techs involved to help.
I am surprised to hear you had such trouble with what I have found to be one of the more reliable and straightforward products around. Sure, a web admin for individual users to control their own settings would be a great convenience, but the product doesn't claim to have one... Re: the per user config, are you sure you are using the proper version of the product? Only certain versions allow per user reconfiguration. To call it a "a pain in the *%@!" is a stretch. If one (or especially 2) of my guys had told me they spent weeks trying to configure this product, I would have to wonder what beach they spent it on.. Adam Colony One -----Original Message----- From: [EMAIL PROTECTED] [mailto:IMail_Forum-owner@;list.ipswitch.com] On Behalf Of Tom Kemp Sent: Tuesday, November 12, 2002 10:19 AM To: IMail Users Group Subject: [IMail Forum] Something better than Declude Importance: High Well, we've been trying for a couple of weeks to work with Declude... What a pain in the *%@! Is there anything out there that you can recommend that will work better with our Imail server for filtering all of this junk mail? Perhaps something with a better user interface, that can be used to filter on the server-wide level, with the capability to make acceptions and additions per user? Perhaps event a User's self-configurable option? I've had two engineers here spending alot of time with this product. They are both considerably intelligent and experienced, yet they have had nothing but trouble. We've played with a per-user package called IHateSpam before we tried the declude solution. It wass very User friendly and worked right out of the box. The down side was that it only worked with Outlook (not even Outlook Express), and was configured for each individual on their systems...no centralized database. We would prefer something that was more centralized...giving more control to the engineers. Dennis T. Kemp II (Tom) Program Manager MCSE/CNA/A+ Control Concepts, Inc. [EMAIL PROTECTED] 703-876-6418 Fax#: 703-876-6416 To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
