Based on the history of satisfied Declude customers I suspect there will be
lots of these messages. I had it working 30 minutes after purchase and since
then have had nothing but the best and fastest support of any software
company I've ever dealt with.  There isn't anything better.

-Gary

Gary Jorgenson, RN  President - Robin Technologies, Inc.
"Creative Internet Design and Hosting"
12 Westerville Square, Suite 159 Westerville, OH  43081
Phone: 614.895.2020 | Fax: 614.899.1580 | Cell: 614.657.8080
[EMAIL PROTECTED] | www.robintek.com


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:IMail_Forum-owner@;list.ipswitch.com]On Behalf Of Smart Business
Lists
Sent: Tuesday, November 12, 2002 10:29 AM
To: Tom Kemp
Subject: Re: [IMail Forum] Something better than Declude


Tuesday, November 12, 2002 you wrote:
TK> Well, we've been trying for a couple of weeks to work with
TK> Declude... What a pain in the *%@! Is there anything out there
TK> that you can recommend that will work better with our Imail server
TK> for filtering all of this junk mail?

    You could try IMGATE but based on the rest of your message the
    technical capacity of your organization probably rules that out.

TK> Perhaps something with a better user interface, that can be used
TK> to filter on the server-wide level, with the capability to make
TK> acceptions and additions per user? Perhaps event a User's
TK> self-configurable option?

    You should probably look at the big, expensive services.

TK> I've had two engineers here spending alot of time with this
TK> product. They are both considerably intelligent and experienced,
TK> yet they have had nothing but trouble.

    Uhh - that's pretty hard to believe.

TK> We would prefer something that was more centralized...giving more
TK> control to the engineers.

    You need to change engineers.


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