Your "experience" is more or less 180 degrees opposite of what 95% of admins
experience.

>Well, we've been trying for a couple of weeks to work with Declude...  What
a pain in the *%@!  

Have you tried communicating with Declude support?

Declude is one of the simplest programs I have ever worked with.

As all the configurations files are simple text files, which make them very
easy to configure.

>Perhaps something with a better user interface, that can be used to filter
on the server-wide level, with the capability to make acceptions and
additions per user?  

Some people are working on interfaces for those that don't/can't/won't work
on text files.

Settings are server wide unless you use the per domain or pre user
configurations.

The Pro version offers per domain and per user configurations.

>I've had two engineers here spending alot of time with this product.  They
are both considerably intelligent and experienced, yet they have had nothing
but trouble.  

Trouble with what, a simple text file?

I have to question their intelligence and experience when I, who has less
than 2 years of IT experience and no programming experience, can figure it
out and make it work beautifully.

I have seen no questions or posts from you, your engineers or your company
to the Declude lists.

John Tolmachoff MCSE, CSSA
IT Manager, Network Engineer
RelianceSoft, Inc.
Fullerton, CA  92835
www.reliancesoft.com




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