This is very puzzling. Now you're saying that every newly-created account on
your server exhibits the attachment problem although some older accounts do
not have this problem -- if I understand correctly. *Something* must have
happened recently which makes new accounts inherit the problem. Did you have
a look ate the Windows registry on your server as per
http://support.ipswitch.com/kb/IM-19981110-DD03.htm (namely Item 1)?

Guy
----- Original Message -----
From: "Alexander Nance" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Sunday, December 15, 2002 4:11 PM
Subject: Re: [IMail Forum] Web Interface attament problems


> But the problem happens under multiple browsers that are in the
> browser.cap and with multiple accounts.  If it was a browser problem
> replacing or deleting the mbx file should have no effect.   Also new
> mail accounts should have a clean setup and not have any problems and
> they do.
>
>
>
> >>> [EMAIL PROTECTED] 12/15/02 03:37PM >>>
> Alexander Nance wrote:
>
> > The weird/annoying thing is that the same machine can access
> accounts
> > that work and don't work, thus eliminating the browser as the
> problem.
> > The question of the moment is what does the mbx file have to do with
> the
> >web interface views?
>
> I wouldn't jump to the conclusion that the browser is not the problem
> or
> part of it. When you are accessing other accounts using a given
> workstation
> and browser, you are accessing other mailboxes (main.mbx) that contain
> e-mails with attachments which may or may not have been "correctly"
> saved in
> the other accounts' mailboxes because the users of those other accounts
> used
> an incompatible browser, possibly one not listed in the file
> <Drive:>\IMail\Web\Browser.cap. So, the .MBX files may have something
> to do
> with the Web interface when viewed on your machine. As R. Scott Perry
> mentioned, an e-mail may or may not be properly recognized by IWEBMSG
> and
> once it is saved (incorrectly) in a .MBX file, anyone accessing the
> account
> which has this "corrupted" .MBX file will not be able to have messages
> with
> attachments displayed properly even though you happen to be using a
> compatible browser.
>
> Guy



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