>> > Not true. AV cleans the infected attachment (and does not block the >> e-mail) >> > and re-attaches a text file saying what it cleaned and why. Quite often, >> > does the virus get deleted and let the good e-mail through. At the very >> > least it's good to know if a client is trying to reach us even if he might >> > be sending viruses. Once ina while the attachment will get deleted and >> the >> > e-mail may be blank. NAV SMTP will also allow you to send and e-mail to >> > the sender, but I haven't used that feature as viruses like KLEZ will say >> > they cam from someone other than the person they actually came from. >> >> So someone on the Internet gets Klez and ends up sending say 20 messages to >> users on your server. You clean them and deliver. Why? The message is a >> bogus one sent by the virus. >> >> As I said, virus infected messages almost always are bogus messages anyways. > > As I said before, in this case we would call the client and advise them of > the situation, and may dispatch someone if necessary. It's not perfect, but > it works for us.
Maybe I need to clarify that when I say delete, I mean delete with notification, at least to the recipient. (If not local sent.) Furthermore, messages are "quarantined" for a number of days, then deleted. This is to allow for the occasional error that might occur. Again though, the ultimate outcome of the infected message is clean or delete. What other actions are taken depending on the circumstance is up to each company. John Tolmachoff MCSE, CSSA IT Manager, Network Engineer RelianceSoft, Inc. Fullerton, CA 92835 www.reliancesoft.com To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
