We've seen this a number of times; a bounce message that says the user
doesn't exist.  However, checking the logs showed that we were being
blacklisted by that system.

Josh

----- Original Message -----
From: "Rick Leske" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, March 05, 2003 11:51 PM
Subject: Re: [IMail Forum] Second MX ignored in IMail 7.14 [new]


> Yes.. true.. so I'm assuming that because I can send from 3 other email
> domains, like hotmail.com, then they might also have us blacklisted.  The
> bounce recieved was that the user didn't exsist such as [EMAIL PROTECTED]
> which would surely bounce.  Either way I did catch the earlier posts
> concerning the MX tx/rx/tx structure and we were fortunate enough to
convert
> them to our IMail system.
>
> Thanks Scott,
>
> ~Rick
>
>
> ----- Original Message -----
> From: "R. Scott Perry" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Wednesday, March 05, 2003 3:05 PM
> Subject: RE: [IMail Forum] Second MX ignored in IMail 7.14 [new]
>
>
> >
> > >I realize this Scott.. honestly.. but how come I'm still able to use a
> > >hotmail.com account to send mail to the broken mx?.. and not IMail?  Is
> > >there a way I could force IMail to auto send to there secondary server?
> >
> > You're confusing this issue (a broken MX record) with the other
"secondary
> > MX ignored" issue.
> >
> > In this case, the problem is 100% on their end.  What is happening is
that
> > IMail can't reach their primary mailserver for some reason (perhaps it's
> > down, perhaps they have mistakenly blacklisted you, a temporarily
glitch,
> > whatever).  IMail then *correctly* goes to the secondary MX record.  The
> > secondary MX record for the broken hswcorp.com domain says "That user
> > doesn't exist" (which is why they are SEVERELY BROKEN).  IMail then
> > properly bounces the E-mail.
> >
> > The problem here lies completely with hswcorp.com, and nobody will
debate
> > otherwise.  They have broken DNS that will cause a percentage of their
> > E-mail from *anywhere* to get bounced.  That's the same problem I warned
> > all IMail users about a week or two ago.
> >
> >                                                     -Scott
>
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