[IMail Forum] Unknown User problem probably not iMail's problem

Thu, 13 Mar 2003 09:29:01 -0800

I am having an intermittent problem with email bouncing supposedly because the user is unknown. The problem is I know the address is correct. Here is the bounce message and header.
 
 
Unknown user: [EMAIL PROTECTED]
 
Original message follows.
Received: from scottc [192.168.85.16] by nt001.kt.com
(SMTPD32-6.00) id A3306E6E0136; Thu, 13 Mar 2003 11:34:56 -0500
Reply-To: <[EMAIL PROTECTED]>
From: "Scott W. Coleman" <[EMAIL PROTECTED]>
To: "'Abdelnour, Donald \(D.S.\)'" <[EMAIL PROTECTED]>,
"'Lance Govang'" <[EMAIL PROTECTED]>,
"'tjbliznik'" <[EMAIL PROTECTED]>
Cc: "'Darice Weber'" <[EMAIL PROTECTED]>,
"'Deloris Newell'" <[EMAIL PROTECTED]>,
"'Ryan Dorner'" <[EMAIL PROTECTED]>,
"'Tammy Nelson'" <[EMAIL PROTECTED]>
Subject: RE: Pipe Break 3/11/03
Date: Thu, 13 Mar 2003 11:29:34 -0500
Message-ID: <[EMAIL PROTECTED]>
MIME-Version: 1.0
Content-Type: multipart/mixed;
boundary="----=_NextPart_000_00C8_01C2E953.D334B780"
X-Priority: 3 (Normal)
X-MSMail-Priority: Normal
X-Mailer: Microsoft Outlook CWS, Build 9.0.2416 (9.0.2911.0)
Importance: Normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1106
In-Reply-To: [EMAIL PROTECTED]
 
Here is the snip from the mail log
 
03:13 11:40 SMTP-(00000156) Connect lewismunday.com [64.226.100.46:25] (2)
03:13 11:40 SMTP-(00000156) 220 ipswew0026atl2.usa.prod.interland.net Microsoft ESMTP MAIL Service, Version: 5.0.2195.5329 ready at  Thu, 13 Mar 2003 11:37:05 -0500
03:13 11:40 SMTP-(00000156) >EHLO nt001.kt.com
03:13 11:40 SMTP-(00000156) 250-ipswew0026atl2.usa.prod.interland.net Hello [64.1.80.50]
03:13 11:40 SMTP-(00000156) 250-AUTH GSSAPI NTLM LOGIN
03:13 11:40 SMTP-(00000156) 250-AUTH=LOGIN
03:13 11:40 SMTP-(00000156) 250-TURN
03:13 11:40 SMTP-(00000156) 250-ATRN
03:13 11:40 SMTP-(00000156) 250-SIZE 2097152
03:13 11:40 SMTP-(00000156) 250-ETRN
03:13 11:40 SMTP-(00000156) 250-PIPELINING
03:13 11:40 SMTP-(00000156) 250-DSN
03:13 11:40 SMTP-(00000156) 250-ENHANCEDSTATUSCODES
03:13 11:40 SMTP-(00000156) 250-8bitmime
03:13 11:40 SMTP-(00000156) 250-BINARYMIME
03:13 11:40 SMTP-(00000156) 250-CHUNKING
03:13 11:40 SMTP-(00000156) 250-VRFY
03:13 11:40 SMTP-(00000156) 250 OK
03:13 11:40 SMTP-(00000156) >MAIL FROM:<[EMAIL PROTECTED]>
03:13 11:40 SMTP-(00000156) 250 2.1.0 [EMAIL PROTECTED] OK
03:13 11:40 SMTP-(00000156) >RCPT To:<[EMAIL PROTECTED]>
03:13 11:40 SMTP-(00000156) 550 5.7.1 Unable to relay for [EMAIL PROTECTED]
03:13 11:40 SMTP-(00000156) >QUIT
03:13 11:40 SMTP-(00000156) 221 2.0.0 ipswew0026atl2.usa.prod.interland.net Service closing transmission channel
03:13 11:40 SMTP-(00000156) Trying visteon.com (0)
 
I see that this time there is a message in the mail log that says it can't relay for that user. I am correct in assuming that they have multiple mail servers and the problem is on their end?
 
Can anyone reccomend a good book on SMTP. It might help to be able to understand what all of this stuff means. :)
 
thanks for the help.

Scott W. Coleman
Network Administrator
Kramer-Triad Management Group
734-973-5500 (voice) 734-973-0001 (fax) 734-531-2101 (direct)
888-206-0368 (toll free)

 
BEGIN:VCARD
VERSION:2.1
N:Coleman PCAM;Scott
FN:Scott Coleman PCAM (E-mail)
ORG:Kramer - Triad Managemeut Group
TITLE:Network Administrator
TEL;WORK;VOICE:(734) 973-5500
TEL;VOICE:(248) 640-4282
TEL;WORK;FAX:(734) 973-0001
ADR;WORK:;;3131 Professional Drive;Ann Arbor;Michigan;48104;United States of America
LABEL;WORK;ENCODING=QUOTED-PRINTABLE:3131 Professional Drive=0D=0AAnn Arbor, Michigan 48104=0D=0AUnited States of=
 America
EMAIL;PREF;INTERNET:[EMAIL PROTECTED]
REV:20020114T160131Z
END:VCARD

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