Title: Message
Hi;
 
Is there a way to have an auto-reply created for an account so the original message is included following the message?
 
This can help us solve the problem starting to surface with the new SPAM confirmation requesting systems.
 
Our online system for payment processing sends a confirmation email to people when they make a payment and now mail servers are starting to reply to that address asking for confirmation.  We process a lot of payments on an hourly basis and if this new trend becomes adopted we are facing a nightmare.
 
The account that is used for sending the confirmation receipt is not used for anything else and people are not supposed (?) to send any emails to it.  It is recommended to our clients to whitelist that account but donors have no control specially if they are working in a company that has implemented this type of protection system.  What this amounts to simply is the payment receipt is not delivered to the person that has made the payment.
 
One idea to combat this is if the auto-response would actually add a set response that we type at the top of the email and sends it back with the original message following the text.  The SPAM response systems have an area that are not to be changed so they simply use this to parse the text and release the email.  So as long as we don't touch that area it does not matter what we say.  Also the message can be used in general to notify the sender not to communicate using that email address.
 
Any ideas?
 
Regards,
Kami

Reply via email to