My applolgies for the anonymity, but the client is a law firm and my companies policies dictate that I not disclose ANY client information no matter how trivial it may be.
Not a problem -- there are cases where information can't be disclosed for reasons such as this.
My suggestion now would be [1] Make sure that IMail is trying to connect to the correct IP (the same one that the Mail Test tool goes to), and then [2] Run telnet on the IMail server, and try connecting to port 25 on that IP. If you can connect, there's probably an IMail issue (or they fixed the problem); if you can't connect, it's probably an issue on their end.
If you can't connect to port 25 on that IP, and you know there are other services running on that server (such as POP3 on port 110), you can try telneting to one of those other ports. If you connect, you can be almost 100% certain the problem is on their end (probably they blocked your IP somehow). You can also try pinging the IP; a response would indicate that you can reach their server (helping rule out any network connectivity issues on either end).
-Scott
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