I can't telnet to port 25 on one of their servers, but I can on the other
two.

They have 3 mail servers listed in the MX record.

2 with a preference of 5 and one with a preference of 15.

Is there any way I can "force" Imail to use a particular mail server for
this domain ?

FYI -- I am not running my own DNS

Would clearing - or turning off the DNS cache on the Queue Manager tab
possibly help ??

Jeff

----- Original Message -----
From: "R. Scott Perry" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, July 18, 2003 7:45 AM
Subject: Re: [IMail Forum] Send Error 10054 ??


>
> >My applolgies for the anonymity, but the client is a law firm and my
> >companies policies dictate that I not disclose ANY client information no
> >matter how trivial it may be.
>
> Not a problem -- there are cases where information can't be disclosed for
> reasons such as this.
>
> My suggestion now would be [1] Make sure that IMail is trying to connect
to
> the correct IP (the same one that the Mail Test tool goes to), and then
[2]
> Run telnet on the IMail server, and try connecting to port 25 on that
> IP.  If you can connect, there's probably an IMail issue (or they fixed
the
> problem); if you can't connect, it's probably an issue on their end.
>
> If you can't connect to port 25 on that IP, and you know there are other
> services running on that server (such as POP3 on port 110), you can try
> telneting to one of those other ports.  If you connect, you can be almost
> 100% certain the problem is on their end (probably they blocked your IP
> somehow).  You can also try pinging the IP; a response would indicate that
> you can reach their server (helping rule out any network connectivity
> issues on either end).
>
>                                                     -Scott
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