we are on 8.3 and here is a stupid question how do you repair a corrupted mailbox ?
---------- Original Message ---------------------------------- From: "Jim Comerford" <[EMAIL PROTECTED]> Reply-To: [EMAIL PROTECTED] Date: Tue, 16 Dec 2003 15:20:49 -0500 >We are using 8.04, probably only a dozen or so users use webmessaging >regularly out of 500-600 users total. It seems 3-4 times per month I am >fixing a corrupt mailbox. I have only ever had ONE POP3 user have a >corrupt mailbox (they claim to have never used webmessaging). > >-----Original Message----- >From: [EMAIL PROTECTED] >[mailto:[EMAIL PROTECTED] On Behalf Of Burzin >Sumariwalla >Sent: Tuesday, December 16, 2003 3:10 PM >To: [EMAIL PROTECTED] >Subject: RE: [IMail Forum] deleted mail returning as new mail in inbox > > >I'm using v. 8.04 and have 700+ web messaging users. What version of >Imail >are you using? I saw more frequent web messaging mailbox corruption >under v 5-6 (more so 6). In the last year I haven't seen any >(meaning problems haven't been reported :) ) > > >At 01:50 PM 12/16/2003, you wrote: >>You mention it happens when using webmail... As well as with IMAP... I >>have seen a corrupt mailbox cause similar behavior. Corrupt mailboxes >>seem all too common for our users which use webmail or Imap (which is >>not too many), most of our users use POP3 without problem. >> >> >> >>-----Original Message----- >>From: [EMAIL PROTECTED] >>[mailto:[EMAIL PROTECTED] On Behalf Of Robert Kalish >>Sent: Tuesday, December 16, 2003 2:26 PM >>To: [EMAIL PROTECTED] >>Subject: Re: [IMail Forum] deleted mail returning as new mail in inbox >> >> >>Burzin >> >>Thank you for your response >> >>We use IMAP and our clients are various versions of outlook from 2000 >>-2003 with latest service pack and updates installed. I ve seen this >>issue happened myself useing Imail webmail. This has happened once or >>twice before i passed it off as a fluke by now it has happened to our >>VP and it's time i need to find a answear :> >> >> >> >>---------- Original Message ---------------------------------- >>From: Burzin Sumariwalla <[EMAIL PROTECTED]> >>Reply-To: [EMAIL PROTECTED] >>Date: Tue, 16 Dec 2003 13:08:16 -0600 >> >> >Hi Robert, >> > >> >If your users are using a POP3 client, the issue may be one of timing > >> >(i.e. users checking mail too often). You may also want to review >> >the >>following >> > >> >See: http://support.ipswitch.com/kb/IM-19990108-JK01.htm >> > >> >and http://www.eudora.com/techsupport/kb/1424hq.html >> > >> >Essentially the Eudora LMOS.dat file may be corrupt or the problem is > >> >caused by POP3 or other simultaneous client access to the mailbox-- >> >ie using web messaging and also checking mail via Eudora or having >>multiple >> >web messaging clients check the same Imail account. Users can use >> >both >> >> >without problems, they just shouldn't do this at the same time. >> > >> >Burzin >> > >> > >> >At 01:49 AM 12/16/2003, you wrote: >> >>I had a few users claim that mail they have deleated are now showing > >> >>back in there mailbox as new mail. and just recently i've experniced > >> >>the >>same >> >>thing whenI deleated somemail from the web >> >> >> >>any ideas why this is happening? >> >> >> >>To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >> >>List Archive: >> >>http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >> >>Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ >> >>--- >> >>[This E-mail scanned for viruses by Declude Virus] >> > >> >------ >> >Burzin Sumariwalla Phone: (314) 994-9411 x291 >> >[EMAIL PROTECTED] Fax: (314) 997-7615 >> > Pager: (314) 407-3345 >> > >> >Networking and Telecommunications Manager >> >Information Technology Services >> >St. Louis County Library District >> >1640 S. Lindbergh Blvd. >> >St. Louis, MO 63131 >> > >> >--- >> >[This E-mail scanned for viruses by Declude Virus] >> > >> > >> >To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >> >List Archive: >> >http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >> >Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ >> > >> >>-- >>Robert Kalish >>IT/TSD >> >>DISCLAIMER: This email and any files transmitted with it are >>confidential and intended solely for the use of the individual or >entity >>to which they are addressed. Unless you are the addressee (or >>authorized to receive for the addressee), you may not use, copy or >>disclose to anyone the message or any information contained in the >>message. If you have received the message in error, please advise the >>sender by reply e-mail, and delete the message. Please note that any >>views or opinions presented in this email are solely those of the >>author and do not necessarily represent those of InStar Corporation. >> Finally, the recipient should check this email and any attachments >>for the presence of viruses. >> InStar Corporation or author accepts no liability for damage caused >>by any virus transmitted by this email. >>-- >> >>To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >>List Archive: >>http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >>Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ >> >> >> >> >>To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >>List Archive: >>http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >>Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ >>--- >>[This E-mail scanned for viruses by Declude Virus] > >------ >Burzin Sumariwalla Phone: (314) 994-9411 x291 >[EMAIL PROTECTED] Fax: (314) 997-7615 > Pager: (314) 407-3345 > >Networking and Telecommunications Manager >Information Technology Services >St. Louis County Library District >1640 S. Lindbergh Blvd. >St. Louis, MO 63131 > >--- >[This E-mail scanned for viruses by Declude Virus] > > >To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >List Archive: >http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > >To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
