We are a fast growing ISP and we use IMAIL for our hosted and broadband
customers. We also sell IMAIL to many of our customers for standalone or
dedicated box systems. Lately, many of our users are complaining about the
"spambox" feature. If we delete suspect email, they don't like that either
so we have been trying to think of a good go-between. POP users don't have
a way to check the spambox easily...
IIRC, you can fetch the contents of the spam box via POP is you use the [EMAIL PROTECTED] format for the user account name. Of course, to be useful, you'd want this to go to a complete different set of folders in your e-mail client. I seem to recall that Outlook Express won't segregate different POP mail (it all goes into "local folders"), but Netscape, Mozilla, Thunderbird, Eudora, etc can all handle it.
Or the customer can log in using WebMail and check the spambox.
I would like to see subject modification be offered for inbound rules. Thus, for suspect email, you could modify the subject to be preceded with "[Probable SPAM]", or something like that. Then, client software rules could be setup for POP users and satisfaction would increase greatly.
Not a bad idea, either.
-- ------------------------------------------------------------------- The Lord's Prayer is 66 words, the Gettysburg Address is 286 words, there are 1,322 words in the Declaration of Independence, but government regulations on the sale of cabbage total 26,911 words ------------------------------------------------------------------- Bud Durland, CNE Mold-Rite Plastics Network Administrator http://www.mrpcap.com -------------------------------------------------------------------
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