|
|From: "Rick Klinge" <[EMAIL PROTECTED]>
|Subject: RE: [IMail Forum] Killer WebMail and attachments
|Date: Sat, 28 Feb 2004 09:07:56 -0600
|Reply-To: [EMAIL PROTECTED]
|
|
|Melissa,
|
|Have you set the limit within the config_AttachmentKBLimit.cgi file?:
|
Rick,
Per my email, I orginally set both the config file and the IMal admin
attachment size to 0 , which is supposed to allow unlimited attachments. It
was interpreted by the server as literally zero and nothing would attach.
Next, I went to the knowledge base and found the max size allowed, 999999999
and set the limit in both the config file and IMail admin to that. Small
attachments are now working for the most part- though this one customer
continues to have issues. Large attachments do not work at all - I could not
attach a 25mb file - I was testing from my hosting server, which is sitting
on a T connection, so I don't see where bandwidth for the upload would be
causing the problem.
The customer can attach occasionally, but not consistently. She is also
having issues reading email from the browser - the two issues may or may not
be related. I have already read the article you snipped from, as well as
every other article in the KB about Killer WebMail and attachements. I have
also posted Ipswitch tech suppport and found it pretty lacking. I am looking
for knowledge not in the KB - that is why I turned to the group.
thx,
M
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