> please try and remember the environment
> that the Internet came out of. From inception
> it was NEVER meant to be a consumer service.

Alan, I realize the point you are trying to make but I think we all need to
try to avoid arguments that refer to the Internet as something special that
was not meant to be a consumer service.

I ask users (with regards to virii), If you opened your front door tomorrow
and there was a chocolate cake sitting there with a typed note saying, "From
Mom, with love." would you gobble it down or would you say, "why would mom
leave a cake on my porch?"

Users need to learn that computers aren't magic.  Just because you saw it on
your computer screen doesn't make it true.  They wouldn't think, "The note
says the cake is from Mom so it must be from mom"  But they do think, "The
e-mail says it's from Mom so it must be from mom because computers know
everything."

If I'm supposed to remember the environment that the internet came out of
and that is was never meant to be a consumer service then what's your
explanation for snail mail where I can write anything I darn well please in
the top left corner of an envelope or even leave it blank if I choose?  Was
snail mail also designed in academia and never meant to be a consumer
service?

As the anthrax and ricin incidents in the US have shown, I can put anything
I want in an envelope, write anything I want in the "From" field (top left
corner) and mail it to anyone and be largely untraceable.

To continue to say, "Well the internet was never meant to be a consumer
service" is a disservice to users.  We need to teach them that computers and
e-mail are no more nor no less secure, safe or traceable than good ol' snail
mail was.  Through their lives people have learned how to spot junk snail
mail (i.e. brown "government looking" envelopes that tend to appear in US
mailboxes around tax time that are really just magazine sweepstakes ads)
They need to build those same skills with e-mail and not expect the magic
computer to somehow protect them from dangers and falsehoods that have
always existed in all forms of communication.

Don

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