[EMAIL PROTECTED] wrote:

> At 9:57 PM -0500 6/2/06, Szymon Lobocki wrote:
> >That's what folks are talking about, because many of them have trouble
> >adopting to the new product after using the old product for years.

> That's it exactly.


I've used the "Traditional" InterMapper interface since the beginning about
ten years ago. I used MacPing in 1992. 

There isn't enough reason to jump to the new interface and loose current key
functionality. For example, say a new technician is created and notifications
need to be set for all devices on several maps, then change all notification
delays to ten minutes globally to all assigned notifications. These and other
management issues mentioned like probe configuration are done easier on the
original interface. Promises of fixes in the future have been made. Losing
development of the traditional interface is disappointing if these issues
aren't resolved.

InterMapper Remote (IMR) has been a disappointment to me so far. We've always
had Timbuktu (TB2) licenses so that's the preferred cross platform remote
management and remote display method. VNC or ARD (Mac only) are possibilities.
Buying the extra IMR software does allow individual display of the maps as
desired whereas with TB2 whatever is on the traditional "server" is what you
see. But what you see is real-time using TB2 and with IMR showing the same
overview map with only map status probes there is often a "java glitch" or
something causing the status colors to not instantly change. Sometimes they
have to manually kicked before they will change:

Open a map with a red down status by double-clicking the map status probe,
find an acknowledged down device (e.g., printer or wireless access point) and
un-acknowledge it. Then select the blinking red down icon and acknowledge it.
It turns blue and then the corresponding map status probe changes from red to
blue. This has to be done on the IMR client and not on the server. Then the
display of critical network information is correct.

The IT staff and administrators all love InterMapper's excellent network
monitoring, notification and display capabilities, which it has been focused
on from the beginning. The "new" java interface introduced in 2002 is still
deficient in notification and display capabilities.

Rich Battin
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