[ISSForum] Desktop Controller update XPU

[Mauricio Soares]

Dear Sirs,   The site protector 2.0 is installed on Windows 2000 Server with SP3 and MSSQL 2000 with SP3a on the another machine, and when I try to update the desktop Controller, then I have the following error:   Installation of update failed.ERROR: CommNotify - the wait for an event timed out.  [ID=0xc742000e] Command is executing, waiting for the version to change from 6.9 (SR 2.1), timeout in 00:10 Sensor is restarting, attempting to reconnect to the sensor, timeout in 09:50 Command is executing, waiting for the version to change from 6.9 (SR 2.1), timeout in 10:00 Waiting 10 minutes for install to begin for update package update\Site_Protector\DesktopController69_WINNT_XXX_ST_2_2.xpu Starting install of update package update\Site_Protector\DesktopController69_WINNT_XXX_ST_2_2.xpu Acquire master status on Sensor [EMAIL PROTECTED]) successful. Installing update ... Update file update\Site_Protector\DesktopController69_WINNT_XXX_ST_2_2.xpu has already been downloaded, no need to download.   Can you help me ?    Best Regards,       Maur�cio Carreira Soares Analista de Seguran�a OptiGlobe Rua Bento Branco de Andrade Filho, 621 CEP 04757-000 S�o Paulo SP Brasil www.optiglobe.com.br Tel: +55 11 2162-4550 Fax: +55 11 2162-4545 Cel: +55 11 9960-7599 [EMAIL PROTECTED]