I get the time-out with Internet Scanner Databridge, in addition to Desktop Controller. My Network Sensors seem to update OK.
| "Jones, Jeff" <[EMAIL PROTECTED]>
Sent by: [EMAIL PROTECTED] 11/14/2003 11:15 AM
|
To: "Mauricio Soares" <[EMAIL PROTECTED]>, <[EMAIL PROTECTED]> cc: "Renato Wada" <[EMAIL PROTECTED]> Subject: RE: [ISSForum] Desktop Controller update XPU |
Yep same here, get that as well, ticket open with ISS, and they are saying SQL 2000 is not at SP3, they also told me I had to re-install Windows 2000 SP3, which was done some time ago. This is also same error I get installing latest XPU for anything even sensors.
-----Original Message-----
From: Mauricio Soares [mailto:[EMAIL PROTECTED]
Sent: Thursday, November 13, 2003 4:30 PM
To: [EMAIL PROTECTED]
Cc: Renato Wada
Subject: [ISSForum] Desktop Controller update XPU
Importance: High
Dear Sirs,
The site protector 2.0 is installed on Windows 2000 Server with SP3 and MSSQL 2000 with SP3a on the another machine, and when I try to update the desktop Controller, then I have the following error:
Installation of update failed.ERROR: CommNotify - the wait for an event timed out. [ID=0xc742000e]
Command is executing, waiting for the version to change from 6.9 (SR 2.1), timeout in 00:10
Sensor is restarting, attempting to reconnect to the sensor, timeout in 09:50
Command is executing, waiting for the version to change from 6.9 (SR 2.1), timeout in 10:00
Waiting 10 minutes for install to begin for update package update\Site_Protector\DesktopController69_WINNT_XXX_ST_2_2.xpu
Starting install of update package update\Site_Protector\DesktopController69_WINNT_XXX_ST_2_2.xpu
Acquire master status on Sensor [EMAIL PROTECTED]) successful.
Installing update ....
Update file update\Site_Protector\DesktopController69_WINNT_XXX_ST_2_2.xpu has already been downloaded, no need to download.
Can you help me ?
Best Regards,
Maur�cio Carreira Soares
Analista de Seguran�a
OptiGlobe
Rua Bento Branco de Andrade Filho, 621
CEP 04757-000
S�o Paulo SP Brasil
www.optiglobe.com.br
Tel: +55 11 2162-4550
Fax: +55 11 2162-4545
Cel: +55 11 9960-7599
[EMAIL PROTECTED]
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