Microsoft help line is 1-800-936-5900 ...... 

Laura


-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Bissett, Tom
Sent: Thursday, February 1, 2018 1:15 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Virus Warning

I don't know with defender.  It appears that you have a virus.  If you really 
not comfortable removing it your self I suggest calling the Microsoft 
accessibility line.  I am sure they can help and insure your machine is clean.
Unfortunately I don't have their number at hand but I am sure others on the 
list can provide the number.
Regards
Tom Bisset
-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of jyandt.mar...@comcast.net
Sent: Thursday, February 01, 2018 1:22 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Virus Warning

I am pretty sure it is coming from Defender. When I open it up, I find the 
following message:
Trojan: win 32/dittertag.b severe 2/1/2018

and I can arrow to the right of the message and find a restore button, and a 
remove button.


-----Original Message-----
From: JM Casey
Sent: Thursday, February 1, 2018 12:14 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Virus Warning

What information? Are you sure it's actually coming from the Windows Defender 
programme? Because what you deescribed earlier definitely sounded like a 
fishing scam.

What's Defender telling you?


-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of jyandt.mar...@comcast.net
Sent: February 1, 2018 8:24 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Virus Warning

Follow Up on the previous message. I found out how to get the information.
It was in Windows Defender. Now, my question has changed. How do I quarantine a 
virus in Defender? Thanks.

-----Original Message-----
From: jyandt.mar...@comcast.net
Sent: Thursday, February 1, 2018 7:18 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Virus Warning

Morning all.
Using Jaws 2018 and Windows 10 on a dell laptop, has anyone ever gotten a 
message from “Microsoft” stating something about a virus? The voice on the 
message was feminine, and British. And it gave a toll free number to call, or 
it will disable my laptop. It said something about sending my information to an 
unknown IP address. Unfortunately, mornings for us are at best hectic and I was 
not able to determine whether it was credible or not. I also would like to know 
of there is a way to get previous notifications regarding issues such as this. 
Thanks in advance Jerry For answers to frequently asked questions about this 
list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

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