Microsoft help line is 1-800-936-5900 ...... Laura
-----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Bissett, Tom Sent: Thursday, February 1, 2018 1:15 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Virus Warning I don't know with defender. It appears that you have a virus. If you really not comfortable removing it your self I suggest calling the Microsoft accessibility line. I am sure they can help and insure your machine is clean. Unfortunately I don't have their number at hand but I am sure others on the list can provide the number. Regards Tom Bisset -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of jyandt.mar...@comcast.net Sent: Thursday, February 01, 2018 1:22 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Virus Warning I am pretty sure it is coming from Defender. When I open it up, I find the following message: Trojan: win 32/dittertag.b severe 2/1/2018 and I can arrow to the right of the message and find a restore button, and a remove button. -----Original Message----- From: JM Casey Sent: Thursday, February 1, 2018 12:14 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Virus Warning What information? Are you sure it's actually coming from the Windows Defender programme? Because what you deescribed earlier definitely sounded like a fishing scam. What's Defender telling you? -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of jyandt.mar...@comcast.net Sent: February 1, 2018 8:24 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Virus Warning Follow Up on the previous message. I found out how to get the information. It was in Windows Defender. Now, my question has changed. How do I quarantine a virus in Defender? Thanks. -----Original Message----- From: jyandt.mar...@comcast.net Sent: Thursday, February 1, 2018 7:18 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Virus Warning Morning all. Using Jaws 2018 and Windows 10 on a dell laptop, has anyone ever gotten a message from “Microsoft” stating something about a virus? The voice on the message was feminine, and British. And it gave a toll free number to call, or it will disable my laptop. It said something about sending my information to an unknown IP address. Unfortunately, mornings for us are at best hectic and I was not able to determine whether it was credible or not. I also would like to know of there is a way to get previous notifications regarding issues such as this. Thanks in advance Jerry For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/