One additional note. The first "My Account" mouse over link did not bring up the login edit fields for me. I found a second "My Account" link just before the Flash Movie object. Hitting Enter on this link enables the login edit fields required to login. If you do not find the second link just before the Flash object, it may need you to hit Enter on the first "My Account" link to show the second link. If you get to the login edit boxes, I would set a Favorite with Control + D, to avoid this every time.

Don Marang

--------------------------------------------------
From: "Lisa Belville" <[email protected]>
Sent: Wednesday, May 05, 2010 1:05 PM
To: <[email protected]>
Subject: Re: [JAWS-Users] Unable to Access Web Site Log In Page

Hi.  I'm using JAWS 10 with IE 8, but give this a try.

I pressed enter on my account. I heard the navigation click in IE eight, so I knew something had changed on the page. you're correct that there's not anything obvious for JAWS to load. But, on a hunch, I went to the top of the page and pressed E in case there was an enter field. Bingo. There are two enter fields, one for user name and one for password. The fields are labeled correctly, but they are seen as mouse over links for JAWS. I was able to both press enter and left click on these fields to activate forms mode.

I couldn't go any further because I don't have an account.

HTH and good luck.



There's plenty of room for Gods creatures...right next to the mashed potatoes

Lisa Belville
[email protected]

----- Original Message ----- From: "Gerald Levy" <[email protected]>
To: <[email protected]>
Sent: Wednesday, May 05, 2010 11:27 AM
Subject: [JAWS-Users] Unable to Access Web Site Log In Page



Greetings listers. Recently, I created an account with Page Plus Cellular, a prepaid wireless provider that offers some of the cheapest rates around. In order to review my account, I need to access the log in page by activating the "My Account" link on the PPC home page. When I arrow down to "My Account", JAWS 9 announces "MY Account mouse over" but does not announce "link". When I hit Enter on this object, nothing happens. When I press Insert-Control-Enter, JAWS announces "content has changed", but again, I do not get the log in page. I have tried every keystroke combination I can think of to no avail. I can't find any other link to the log in page. Am I missing something, or is this link set up in such a way that JAWS can't activate it? For anyone who's interested , check out the following web page, arrow down to "My Account", and see if you can figure out how to activate it to bring up the log in page. Thanks.

http://www.pagepluscellular.com/

Gerald

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