Using JAWS 9, when I hit enter on "MY Account", nothing happens, and I don't
get the user ID and Password edit fields. And accessing the Context menu,
the Forward" option is unavailable, which means that this link was not
activated. I wonder if the fact that I already have an accountis somehow
preventing me from activating the My Account link. Maybe I'll try my demo
version of JAWS 10 or System Access to Go to see if that makes any
difference.
Gerald
----- Original Message -----
From: "Lisa Belville" <[email protected]>
To: <[email protected]>
Sent: Wednesday, May 05, 2010 1:05 PM
Subject: Re: [JAWS-Users] Unable to Access Web Site Log In Page
Hi. I'm using JAWS 10 with IE 8, but give this a try.
I pressed enter on my account. I heard the navigation click in IE eight,
so I knew something had changed on the page. you're correct that there's
not anything obvious for JAWS to load. But, on a hunch, I went to the top
of the page and pressed E in case there was an enter field. Bingo. There
are two enter fields, one for user name and one for password. The fields
are labeled correctly, but they are seen as mouse over links for JAWS. I
was able to both press enter and left click on these fields to activate
forms mode.
I couldn't go any further because I don't have an account.
HTH and good luck.
There's plenty of room for Gods creatures...right next to the mashed
potatoes
Lisa Belville
[email protected]
----- Original Message -----
From: "Gerald Levy" <[email protected]>
To: <[email protected]>
Sent: Wednesday, May 05, 2010 11:27 AM
Subject: [JAWS-Users] Unable to Access Web Site Log In Page
Greetings listers. Recently, I created an account with Page Plus
Cellular, a prepaid wireless provider that offers some of the cheapest
rates around. In order to review my account, I need to access the log in
page by activating the "My Account" link on the PPC home page. When I
arrow down to "My Account", JAWS 9 announces "MY Account mouse over" but
does not announce "link". When I hit Enter on this object, nothing
happens. When I press Insert-Control-Enter, JAWS announces "content has
changed", but again, I do not get the log in page. I have tried every
keystroke combination I can think of to no avail. I can't find any other
link to the log in page. Am I missing something, or is this link set up
in such a way that JAWS can't activate it? For anyone who's interested ,
check out the following web page, arrow down to "My Account", and see if
you can figure out how to activate it to bring up the log in page.
Thanks.
http://www.pagepluscellular.com/
Gerald
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