I was able to get the user ID and Password fields to come up by clicking
the left button on my mouse, but after I logged in and signed out, it
wouldn't work again. So now when I click on the left mouse button on My
Account, nothing happens. This seems to be very hit or miss.
Gerald
----- Original Message -----
From: "David" <[email protected]>
To: <[email protected]>
Sent: Wednesday, May 05, 2010 5:03 PM
Subject: Re: [JAWS-Users] Unable to Access Web Site Log In Page
Hello Gerald,
I was able to access the log in screen, by doing the following,
1, go to the link you had posted,
2, find the my account link,
3, press the left click,
4, now press the letter, "e" =username,
----- Original Message -----
From: "Gerald Levy" <[email protected]>
To: <[email protected]>
Sent: Wednesday, May 05, 2010 3:26 PM
Subject: Re: [JAWS-Users] Unable to Access Web Site Log In Page
Yep, after I hit Enter on "My Account", I pressed the E key, but JAWS
announced "There are no edit boxes on this page." I tried JAWS 10 with
the
same result. But interestingly, when I tried System Access to Go, I was
able to activate the "My Account" link and bring up the log in page with
the
user ID and password fields, and I was able to log in successfully to my
account. Very strange.
Gerald
----- Original Message -----
From: "Lisa Belville" <[email protected]>
To: <[email protected]>
Sent: Wednesday, May 05, 2010 3:12 PM
Subject: Re: [JAWS-Users] Unable to Access Web Site Log In Page
Did you try finding edit fields after you pressed enter on the My account
mouseover link? If it weren't for that tiny navigation click, I wouldn't
have known anything happened because I don't get the verbal progress
indicators and JAWS doesn't automatically move me to an edit field.
There's plenty of room for Gods creatures...right next to the mashed
potatoes
Lisa Belville
[email protected]
----- Original Message -----
From: "Gerald Levy" <[email protected]>
To: <[email protected]>
Sent: Wednesday, May 05, 2010 2:02 PM
Subject: Re: [JAWS-Users] Unable to Access Web Site Log In Page
Using JAWS 9, when I hit enter on "MY Account", nothing happens, and I
don't get the user ID and Password edit fields. And accessing the
Context
menu, the Forward" option is unavailable, which means that this link was
not activated. I wonder if the fact that I already have an accountis
somehow preventing me from activating the My Account link. Maybe I'll
try my demo version of JAWS 10 or System Access to Go to see if that
makes any difference.
Gerald
----- Original Message -----
From: "Lisa Belville" <[email protected]>
To: <[email protected]>
Sent: Wednesday, May 05, 2010 1:05 PM
Subject: Re: [JAWS-Users] Unable to Access Web Site Log In Page
Hi. I'm using JAWS 10 with IE 8, but give this a try.
I pressed enter on my account. I heard the navigation click in IE
eight, so I knew something had changed on the page. you're correct
that
there's not anything obvious for JAWS to load. But, on a hunch, I went
to the top of the page and pressed E in case there was an enter field.
Bingo. There are two enter fields, one for user name and one for
password. The fields are labeled correctly, but they are seen as mouse
over links for JAWS. I was able to both press enter and left click on
these fields to activate forms mode.
I couldn't go any further because I don't have an account.
HTH and good luck.
There's plenty of room for Gods creatures...right next to the mashed
potatoes
Lisa Belville
[email protected]
----- Original Message -----
From: "Gerald Levy" <[email protected]>
To: <[email protected]>
Sent: Wednesday, May 05, 2010 11:27 AM
Subject: [JAWS-Users] Unable to Access Web Site Log In Page
Greetings listers. Recently, I created an account with Page Plus
Cellular, a prepaid wireless provider that offers some of the cheapest
rates around. In order to review my account, I need to access the log
in page by activating the "My Account" link on the PPC home page.
When
I arrow down to "My Account", JAWS 9 announces "MY Account mouse over"
but does not announce "link". When I hit Enter on this object,
nothing
happens. When I press Insert-Control-Enter, JAWS announces "content
has changed", but again, I do not get the log in page. I have tried
every keystroke combination I can think of to no avail. I can't find
any other link to the log in page. Am I missing something, or is this
link set up in such a way that JAWS can't activate it? For anyone
who's interested , check out the following web page, arrow down to "My
Account", and see if you can figure out how to activate it to bring up
the log in page. Thanks.
http://www.pagepluscellular.com/
Gerald
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