Something I would like to add to this thread is with PC cursor on it does
not recognize the
my account as a link. I did activate the log in screen a couple of times
with PC cursor on and simulating a left mouse click. Any time after
simulating a left mouse click i pressed f to find an edit field and a couple
of times it actually located a log in edit field and a password edit field.
However, I did have much more success with routing PC cursor to JAWS and
then moving to about the y on my account and then again I simulated a left
mouse click. I think everytime I routed to JAWS and found the my account and
pressed the keys mentioned above it activated the login screen. After
simulating a left mouse click with routing to JAWS I turned on the PC cursor
again and then pressed the keys to find the edit fields. Gerald you may be
familiar with this method but for the ones that are unaware of how to take
care of this situation I wanted to provide the way I found to take care of
it. Had you asked me about a year ago I would have had no clue how to take
care of it myself.
----- Original Message -----
From: "Gerald Levy" <[email protected]>
To: <[email protected]>
Sent: Wednesday, May 05, 2010 3:26 PM
Subject: Re: [JAWS-Users] Unable to Access Web Site Log In Page
Yep, after I hit Enter on "My Account", I pressed the E key, but JAWS
announced "There are no edit boxes on this page." I tried JAWS 10 with
the same result. But interestingly, when I tried System Access to Go, I
was able to activate the "My Account" link and bring up the log in page
with the user ID and password fields, and I was able to log in
successfully to my account. Very strange.
Gerald
----- Original Message -----
From: "Lisa Belville" <[email protected]>
To: <[email protected]>
Sent: Wednesday, May 05, 2010 3:12 PM
Subject: Re: [JAWS-Users] Unable to Access Web Site Log In Page
Did you try finding edit fields after you pressed enter on the My account
mouseover link? If it weren't for that tiny navigation click, I wouldn't
have known anything happened because I don't get the verbal progress
indicators and JAWS doesn't automatically move me to an edit field.
There's plenty of room for Gods creatures...right next to the mashed
potatoes
Lisa Belville
[email protected]
----- Original Message -----
From: "Gerald Levy" <[email protected]>
To: <[email protected]>
Sent: Wednesday, May 05, 2010 2:02 PM
Subject: Re: [JAWS-Users] Unable to Access Web Site Log In Page
Using JAWS 9, when I hit enter on "MY Account", nothing happens, and I
don't get the user ID and Password edit fields. And accessing the
Context menu, the Forward" option is unavailable, which means that this
link was not activated. I wonder if the fact that I already have an
accountis somehow preventing me from activating the My Account link.
Maybe I'll try my demo version of JAWS 10 or System Access to Go to see
if that makes any difference.
Gerald
----- Original Message -----
From: "Lisa Belville" <[email protected]>
To: <[email protected]>
Sent: Wednesday, May 05, 2010 1:05 PM
Subject: Re: [JAWS-Users] Unable to Access Web Site Log In Page
Hi. I'm using JAWS 10 with IE 8, but give this a try.
I pressed enter on my account. I heard the navigation click in IE
eight, so I knew something had changed on the page. you're correct
that there's not anything obvious for JAWS to load. But, on a hunch, I
went to the top of the page and pressed E in case there was an enter
field. Bingo. There are two enter fields, one for user name and one for
password. The fields are labeled correctly, but they are seen as mouse
over links for JAWS. I was able to both press enter and left click on
these fields to activate forms mode.
I couldn't go any further because I don't have an account.
HTH and good luck.
There's plenty of room for Gods creatures...right next to the mashed
potatoes
Lisa Belville
[email protected]
----- Original Message -----
From: "Gerald Levy" <[email protected]>
To: <[email protected]>
Sent: Wednesday, May 05, 2010 11:27 AM
Subject: [JAWS-Users] Unable to Access Web Site Log In Page
Greetings listers. Recently, I created an account with Page Plus
Cellular, a prepaid wireless provider that offers some of the cheapest
rates around. In order to review my account, I need to access the log
in page by activating the "My Account" link on the PPC home page.
When I arrow down to "My Account", JAWS 9 announces "MY Account mouse
over" but does not announce "link". When I hit Enter on this object,
nothing happens. When I press Insert-Control-Enter, JAWS announces
"content has changed", but again, I do not get the log in page. I
have tried every keystroke combination I can think of to no avail. I
can't find any other link to the log in page. Am I missing something,
or is this link set up in such a way that JAWS can't activate it? For
anyone who's interested , check out the following web page, arrow down
to "My Account", and see if you can figure out how to activate it to
bring up the log in page. Thanks.
http://www.pagepluscellular.com/
Gerald
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