Hello Gerald; yes, to be clear,
1, I go to the page you posted, 2, I find the "My Account link", 3, I now press the left mouse button on the Numpad, which is the NumpadSlash. 4, I then press the letter "e", for the first edit field. or, you can press the letter "f", again, to the first edit field, ----- Original Message ----- From: "Gerald Levy" <[email protected]> To: <[email protected]> Sent: Wednesday, May 05, 2010 6:17 PM Subject: Re: [JAWS-Users] Unable to Access Web Site Log In Page Okay, let's be clear about this. When you say "left click", do you mean that you r pressing the left button on your physical desktop mouse? Are you pressing any other keys before or after you left click on "My Account"? I tried the left click technique again with JAWS 10 and IE 8, but no luck. However, I did discover a work around. On the site map, there is a link to the Account Verification page which contains the user ID and Password fields as well as a field to enter a verification code, which, fortunately, I saved. So as long as I enter this verification code along with my user ID and password, I can access my account information. Gerald ----- Original Message ----- From: "David" <[email protected]> To: <[email protected]> Sent: Wednesday, May 05, 2010 5:23 PM Subject: Re: [JAWS-Users] Unable to Access Web Site Log In Page > Hello there; > > using both jaws 10&11, I was able to use the left click, many times in > succession and, I was able to access the log in screen. > this is, opening and closing web page, I had no problem. > maybe, there's difference with jaws9, > > > ----- Original Message ----- > From: "Gerald Levy" <[email protected]> > To: <[email protected]> > Sent: Wednesday, May 05, 2010 5:18 PM > Subject: Re: [JAWS-Users] Unable to Access Web Site Log In Page > > > > I was able to get the user ID and Password fields to come up by clicking > the left button on my mouse, but after I logged in and signed out, it > wouldn't work again. So now when I click on the left mouse button on My > Account, nothing happens. This seems to be very hit or miss. > > Gerald > > > ----- Original Message ----- > From: "David" <[email protected]> > To: <[email protected]> > Sent: Wednesday, May 05, 2010 5:03 PM > Subject: Re: [JAWS-Users] Unable to Access Web Site Log In Page > > >> Hello Gerald, >> >> I was able to access the log in screen, by doing the following, >> >> 1, go to the link you had posted, >> >> 2, find the my account link, >> >> 3, press the left click, >> >> 4, now press the letter, "e" =username, >> >> >> ----- Original Message ----- >> From: "Gerald Levy" <[email protected]> >> To: <[email protected]> >> Sent: Wednesday, May 05, 2010 3:26 PM >> Subject: Re: [JAWS-Users] Unable to Access Web Site Log In Page >> >> >> >> Yep, after I hit Enter on "My Account", I pressed the E key, but JAWS >> announced "There are no edit boxes on this page." I tried JAWS 10 with >> the >> same result. But interestingly, when I tried System Access to Go, I was >> able to activate the "My Account" link and bring up the log in page with >> the >> user ID and password fields, and I was able to log in successfully to my >> account. Very strange. >> >> Gerald >> >> >> ----- Original Message ----- >> From: "Lisa Belville" <[email protected]> >> To: <[email protected]> >> Sent: Wednesday, May 05, 2010 3:12 PM >> Subject: Re: [JAWS-Users] Unable to Access Web Site Log In Page >> >> >>> Did you try finding edit fields after you pressed enter on the My >>> account >>> mouseover link? If it weren't for that tiny navigation click, I >>> wouldn't >>> have known anything happened because I don't get the verbal progress >>> indicators and JAWS doesn't automatically move me to an edit field. >>> >>> >>> >>> There's plenty of room for Gods creatures...right next to the mashed >>> potatoes >>> >>> Lisa Belville >>> [email protected] >>> >>> ----- Original Message ----- >>> From: "Gerald Levy" <[email protected]> >>> To: <[email protected]> >>> Sent: Wednesday, May 05, 2010 2:02 PM >>> Subject: Re: [JAWS-Users] Unable to Access Web Site Log In Page >>> >>> >>>> >>>> Using JAWS 9, when I hit enter on "MY Account", nothing happens, and I >>>> don't get the user ID and Password edit fields. And accessing the >>>> Context >>>> menu, the Forward" option is unavailable, which means that this link >>>> was >>>> not activated. I wonder if the fact that I already have an accountis >>>> somehow preventing me from activating the My Account link. Maybe I'll >>>> try my demo version of JAWS 10 or System Access to Go to see if that >>>> makes any difference. >>>> >>>> Gerald >>>> ----- Original Message ----- >>>> From: "Lisa Belville" <[email protected]> >>>> To: <[email protected]> >>>> Sent: Wednesday, May 05, 2010 1:05 PM >>>> Subject: Re: [JAWS-Users] Unable to Access Web Site Log In Page >>>> >>>> >>>>> Hi. I'm using JAWS 10 with IE 8, but give this a try. >>>>> >>>>> I pressed enter on my account. I heard the navigation click in IE >>>>> eight, so I knew something had changed on the page. you're correct >>>>> that >>>>> there's not anything obvious for JAWS to load. But, on a hunch, I >>>>> went >>>>> to the top of the page and pressed E in case there was an enter field. >>>>> Bingo. There are two enter fields, one for user name and one for >>>>> password. The fields are labeled correctly, but they are seen as >>>>> mouse >>>>> over links for JAWS. I was able to both press enter and left click on >>>>> these fields to activate forms mode. >>>>> >>>>> I couldn't go any further because I don't have an account. >>>>> >>>>> HTH and good luck. >>>>> >>>>> >>>>> >>>>> There's plenty of room for Gods creatures...right next to the mashed >>>>> potatoes >>>>> >>>>> Lisa Belville >>>>> [email protected] >>>>> >>>>> ----- Original Message ----- >>>>> From: "Gerald Levy" <[email protected]> >>>>> To: <[email protected]> >>>>> Sent: Wednesday, May 05, 2010 11:27 AM >>>>> Subject: [JAWS-Users] Unable to Access Web Site Log In Page >>>>> >>>>> >>>>>> >>>>>> Greetings listers. Recently, I created an account with Page Plus >>>>>> Cellular, a prepaid wireless provider that offers some of the >>>>>> cheapest >>>>>> rates around. In order to review my account, I need to access the >>>>>> log >>>>>> in page by activating the "My Account" link on the PPC home page. >>>>>> When >>>>>> I arrow down to "My Account", JAWS 9 announces "MY Account mouse >>>>>> over" >>>>>> but does not announce "link". When I hit Enter on this object, >>>>>> nothing >>>>>> happens. When I press Insert-Control-Enter, JAWS announces "content >>>>>> has changed", but again, I do not get the log in page. I have tried >>>>>> every keystroke combination I can think of to no avail. I can't find >>>>>> any other link to the log in page. Am I missing something, or is >>>>>> this >>>>>> link set up in such a way that JAWS can't activate it? For anyone >>>>>> who's interested , check out the following web page, arrow down to >>>>>> "My >>>>>> Account", and see if you can figure out how to activate it to bring >>>>>> up >>>>>> the log in page. Thanks. >>>>>> >>>>>> http://www.pagepluscellular.com/ >>>>>> >>>>>> Gerald >>>>>> >>>>>> For answers to frequently asked questions about this list visit: >>>>>> http://www.jaws-users.com/help/ >>>>> >>>>> >>>>> >>>>> --- >>>>> avast! Antivirus: Outbound message clean. >>>>> Virus Database (VPS): 100505-1, 05/05/2010 >>>>> Tested on: 5/5/2010 12:05:20 PM >>>>> avast! - copyright (c) 1988-2010 ALWIL Software. >>>>> http://www.avast.com >>>>> >>>>> >>>>> >>>>> >>>>> For answers to frequently asked questions about this list visit: >>>>> http://www.jaws-users.com/help/ >>>> >>>> >>>> For answers to frequently asked questions about this list visit: >>>> http://www.jaws-users.com/help/ >>> >>> >>> >>> --- >>> avast! Antivirus: Outbound message clean. >>> Virus Database (VPS): 100505-1, 05/05/2010 >>> Tested on: 5/5/2010 2:12:56 PM >>> avast! - copyright (c) 1988-2010 ALWIL Software. >>> http://www.avast.com >>> >>> >>> >>> >>> For answers to frequently asked questions about this list visit: >>> http://www.jaws-users.com/help/ >> >> >> For answers to frequently asked questions about this list visit: >> http://www.jaws-users.com/help/ >> >> >> For answers to frequently asked questions about this list visit: >> http://www.jaws-users.com/help/ > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
