Mike and Gerald, I checked my control panel and found admin tools among the 31 selections next to the first one that is accessibility and then add/remove hardware. So maybe this admin tools is what you (Gerald) should enter on. Just a thought. Good luck. Marilyn I'm using xp by the way. ----- Original Message ----- From: "Mike & Barbara" <[email protected]> To: <[email protected]> Sent: Saturday, December 31, 2011 5:51 PM Subject: Re: [JAWS-Users] Really Screwed Things Up
: Hi Gerald, : : You should have both the admin tool & video intercept in your control panel. : I don't know why the admin tool is missing but, if you were able to download : a new video intercept, & run it, that is supposed to re-install the admin : tool. Hope this helps. Take care. : Mike : : ----- Original Message ----- : From: Gerald Levy : To: [email protected] : Sent: Saturday, December 31, 2011 2:59 PM : Subject: Re: [JAWS-Users] Really Screwed Things Up : : : : Mike, : : I just checked Add/Remove Programs on the Control Panel, and there is no : item labled Freedom Scientific Admin Tools. The only thing that comes : close : is the item labeled Freedom Scientific Video Intercept. Is this the item : I : should remove and then reinstall? Now I'm totally confused. Maybe I : better : load up on eggnog tonight. LOL! : : Gerald : : : ----- Original Message ----- : From: "Mike & Barbara" <[email protected]> : To: <[email protected]> : Sent: Saturday, December 31, 2011 4:43 PM : Subject: Re: [JAWS-Users] Really Screwed Things Up : : : > Hi Gerald, : > : > Follow the steps below. This is what I would do after updating my : NVIDIA : > video card, & I sure as hell will never update that damn thing again! : LOL : > LOL : > : > When you get the Video Intercept error after reinstalling Jaws or : updating : > video cards do the : > following; : > 1. Go to Freedom Scientifics website, find the FSVideoIntercept-32bit or : > 64bit.exe, which ever 1 is appropriate for your system. Download and : save : > it somewhere on your harddrive that you will be able to access it : easily. : > The direct download links for both 32bit and 64bit systems are below. : > Click : > on your appropriate link. : > : > : ftp://ftp.freedomscientific.com/users/hj/private/WebFiles/Tools/FSVideoIntercept-32bit.exe : > : > : > : ftp://ftp.freedomscientific.com/users/hj/private/WebFiles/Tools/FSVideoIntercept-64bit.exe : > : > : > 2. Go to Control Panel / Add or Remove Programs, press enter, and wait : for : > the programs list to populate / show up. : > 3. Arrow down to the Freedom Scientific Admin Tool , tab to remove, : press : > the spacebar, and if asked if you want to remove its shared components : say : > yes. : > 4. Now reboot the computer. : > 5. When the computer reboots and that Video Intercept error message : > appears, : > exit out of the message. : > 6. Now, go to where you saved the FSVideoIntercept-32bit or 64bit.exe, : > highlight it, and press enter to run it. After running the Video : > Intercept, : > reboot the computer if prompted to do so. : > : > Running this will reinstall the Admin Tool that you removed earlier and : > everything should work fine. Hope this helps. Take care. I surely : hope : > your New Year starts out a whole lot better than this 1 is ending! LOL : > LOL : > Well, I guess that isn't funny after all! : > Mike : > : > ----- Original Message ----- : > From: Gerald Levy : > To: [email protected] : > Sent: Saturday, December 31, 2011 12:39 PM : > Subject: [JAWS-Users] Really Screwed Things Up : > : > : > : > Happy New Year, gang. Boy, I really screwed things up attempting to : > clean : > up my computer for the new year. File Hippo Update Checker showed that : my : > version of NVIDA Forceware was not the latest version, so like a dope I : > when : > ahead and downloaded and installed the latest version. I then rebooted : my : > computer. But I got an error message that Windows had encountered a : > serious : > problem and needed to close to protect my computer, so I rebooted again. : > This time, JAWS came up talking, but to my dismay, when I read messages : in : > OE, JAWS no longer announces the "From" and "Subject" fields. Only the : > text : > of the message is read. So I restartedJAWS and got a Video Intercept : > dialog : > box that asked me to install the video intercept, which I presume is : > related : > to my installation of NNVIDA. But when I hit the execute button to : > restart : > my computer and install the video intercept, I again got the error : message : > that Windows had encountered a serious problem and needed to : close....... : > So I rebooted a third thime, got JAWS back and attempted to perform a : > System : > Restore. But I was unable to perform a successful restore with any of : the : > restore points I selected. I tried restore points from yesterday, the : day : > before, and the day before that, but none of them worked. Now every : time : > I : > start JAWS, I get the video intercept dialog, and in addition to my : email : > messages not being spoken correctly, the JAWS cursor doesn't work, and I : > cannot read the Status bar , among other glitches probably related to : the : > video intercept problem. If I can't successfully install the video : > intercept or perform a System Restore, what can I do to fix this : problem? : > I'm almost certain that this trouble is related to my updating of NVIDA : > Forceware. I'm running JAWS 9 with XP Pro. I hope I'm making sense. : I'm : > not really too knowledgeable about this kind of problem, so any help : would : > be greatly appreciated. Thanks. : > : > Gerald : > : > : > For answers to frequently asked questions about this list visit: : > http://www.jaws-users.com/help/ : > For answers to frequently asked questions about this list visit: : > http://www.jaws-users.com/help/ : : : For answers to frequently asked questions about this list visit: : http://www.jaws-users.com/help/ : For answers to frequently asked questions about this list visit: : http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
