Hi Marilyn, I believe the item you are referring to in the control panel, is in fact, administrative tools, which is different than the one being discussed. The admin tool, that Mike referred to, is found in the add/remove programs applet, and is specific to Jaws. HTH, Rick Justice ----- Original Message ----- From: "Marilyn Walker" <[email protected]> To: <[email protected]> Sent: Saturday, December 31, 2011 8:12 PM Subject: Re: [JAWS-Users] Really Screwed Things Up
Mike and Gerald, I checked my control panel and found admin tools among the 31 selections next to the first one that is accessibility and then add/remove hardware. So maybe this admin tools is what you (Gerald) should enter on. Just a thought. Good luck. Marilyn I'm using xp by the way. ----- Original Message ----- From: "Mike & Barbara" <[email protected]> To: <[email protected]> Sent: Saturday, December 31, 2011 5:51 PM Subject: Re: [JAWS-Users] Really Screwed Things Up : Hi Gerald, : : You should have both the admin tool & video intercept in your control panel. : I don't know why the admin tool is missing but, if you were able to download : a new video intercept, & run it, that is supposed to re-install the admin : tool. Hope this helps. Take care. : Mike : : ----- Original Message ----- : From: Gerald Levy : To: [email protected] : Sent: Saturday, December 31, 2011 2:59 PM : Subject: Re: [JAWS-Users] Really Screwed Things Up : : : : Mike, : : I just checked Add/Remove Programs on the Control Panel, and there is no : item labled Freedom Scientific Admin Tools. The only thing that comes : close : is the item labeled Freedom Scientific Video Intercept. Is this the item : I : should remove and then reinstall? Now I'm totally confused. Maybe I : better : load up on eggnog tonight. LOL! : : Gerald : : : ----- Original Message ----- : From: "Mike & Barbara" <[email protected]> : To: <[email protected]> : Sent: Saturday, December 31, 2011 4:43 PM : Subject: Re: [JAWS-Users] Really Screwed Things Up : : : > Hi Gerald, : > : > Follow the steps below. This is what I would do after updating my : NVIDIA : > video card, & I sure as hell will never update that damn thing again! : LOL : > LOL : > : > When you get the Video Intercept error after reinstalling Jaws or : updating : > video cards do the : > following; : > 1. Go to Freedom Scientifics website, find the FSVideoIntercept-32bit or : > 64bit.exe, which ever 1 is appropriate for your system. Download and : save : > it somewhere on your harddrive that you will be able to access it : easily. : > The direct download links for both 32bit and 64bit systems are below. : > Click : > on your appropriate link. : > : > : ftp://ftp.freedomscientific.com/users/hj/private/WebFiles/Tools/FSVideoIntercept-32bit.exe : > : > : > : ftp://ftp.freedomscientific.com/users/hj/private/WebFiles/Tools/FSVideoIntercept-64bit.exe : > : > : > 2. Go to Control Panel / Add or Remove Programs, press enter, and wait : for : > the programs list to populate / show up. : > 3. Arrow down to the Freedom Scientific Admin Tool , tab to remove, : press : > the spacebar, and if asked if you want to remove its shared components : say : > yes. : > 4. Now reboot the computer. : > 5. When the computer reboots and that Video Intercept error message : > appears, : > exit out of the message. : > 6. Now, go to where you saved the FSVideoIntercept-32bit or 64bit.exe, : > highlight it, and press enter to run it. After running the Video : > Intercept, : > reboot the computer if prompted to do so. : > : > Running this will reinstall the Admin Tool that you removed earlier and : > everything should work fine. Hope this helps. Take care. I surely : hope : > your New Year starts out a whole lot better than this 1 is ending! LOL : > LOL : > Well, I guess that isn't funny after all! : > Mike : > : > ----- Original Message ----- : > From: Gerald Levy : > To: [email protected] : > Sent: Saturday, December 31, 2011 12:39 PM : > Subject: [JAWS-Users] Really Screwed Things Up : > : > : > : > Happy New Year, gang. Boy, I really screwed things up attempting to : > clean : > up my computer for the new year. File Hippo Update Checker showed that : my : > version of NVIDA Forceware was not the latest version, so like a dope I : > when : > ahead and downloaded and installed the latest version. I then rebooted : my : > computer. But I got an error message that Windows had encountered a : > serious : > problem and needed to close to protect my computer, so I rebooted again. : > This time, JAWS came up talking, but to my dismay, when I read messages : in : > OE, JAWS no longer announces the "From" and "Subject" fields. Only the : > text : > of the message is read. So I restartedJAWS and got a Video Intercept : > dialog : > box that asked me to install the video intercept, which I presume is : > related : > to my installation of NNVIDA. But when I hit the execute button to : > restart : > my computer and install the video intercept, I again got the error : message : > that Windows had encountered a serious problem and needed to : close....... : > So I rebooted a third thime, got JAWS back and attempted to perform a : > System : > Restore. But I was unable to perform a successful restore with any of : the : > restore points I selected. I tried restore points from yesterday, the : day : > before, and the day before that, but none of them worked. Now every : time : > I : > start JAWS, I get the video intercept dialog, and in addition to my : email : > messages not being spoken correctly, the JAWS cursor doesn't work, and I : > cannot read the Status bar , among other glitches probably related to : the : > video intercept problem. If I can't successfully install the video : > intercept or perform a System Restore, what can I do to fix this : problem? : > I'm almost certain that this trouble is related to my updating of NVIDA : > Forceware. I'm running JAWS 9 with XP Pro. I hope I'm making sense. : I'm : > not really too knowledgeable about this kind of problem, so any help : would : > be greatly appreciated. Thanks. : > : > Gerald : > : > : > For answers to frequently asked questions about this list visit: : > http://www.jaws-users.com/help/ : > For answers to frequently asked questions about this list visit: : > http://www.jaws-users.com/help/ : : : For answers to frequently asked questions about this list visit: : http://www.jaws-users.com/help/ : For answers to frequently asked questions about this list visit: : http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
