I'm glad somebody raised this issue. Eric, I hope you follow this thread.
For reasons that will be clearer below, I encountered the same issue while
trying to renew my prescriptions at Express-Scripts.com. I added the RX's
to my cart, but then I couldn't get Jaws to check out. There was an item
that said "four items", but no matter whether I hit enter on it, tried
left-clicking it with the Jaws cursor, used Convenient OCR, etc. I could not
get it to activate. Jaws recognized it as a Span Element, whatever that is.
I didn't want to send the screen to Tech Support because it would obviously
reveal medical information. But, if that is necessary to resolve this
issue, I can probably set up a reminder in my calendar and do that in
mid-February when I can add thing to the cart again.
I was able to use System Access which recognized the "four items" as a link.
Unfortunately, once I did that, I couldn't duplicate the issue because I had
no more prescriptions to fill. Therefore, I cannot reproduce this issue at
this time, but Express Scripts is a large mail-order pharmacy that I'm sure
fills a lot of prescriptions for others.
Steve
----- Original Message -----
From: "Tamera" <[email protected]>
To: <[email protected]>
Sent: Thursday, December 19, 2013 9:04 PM
Subject: Re: [JAWS-Users] how to click on link that isn't recognised as link
Not sure if that is where you do an insert #3 then hit enter to activate
link?
Called key to pass thru?
-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On
Behalf Of Suey
Sent: Thursday, December 19, 2013 5:05 PM
To: [email protected]
Subject: [JAWS-Users] how to click on link that isn't recognised as link
I am having a problem on some web pages where jaws isn’t recognising that
something can be clicked on and therefore won’t activate by entering on
it. The tab key completely skips past them too. Is there an alternative
command to allow me to click on items like these? I am using the most
current versions of both jaws and windows. Can anybody who may be able to
help message me directly please so that I don’t have to traul through the
lengthy digest to search for an answer? Thank you to anybody who can
assist For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
