Sometimes, if hitting Enter or Space on a link doesn't activate it, using the Open option on the Context menu will.

Gerald


----- Original Message ----- From: "Kimsan" <[email protected]>
To: <[email protected]>
Sent: Friday, December 20, 2013 3:13 PM
Subject: Re: [JAWS-Users] how to click on link that isn't recognised as link


I will admit I am having problems like that as well but its not just jfw 15, neither. I go to my kable companies website and there are links to click but simply pressing enter or spacebar and performing a left mouse click works here and there. This morning as a matter a fact, I was on the kable company website and using one of the methods did work but it would be so much easier if the enter or spacebar would be fine. I know I should note tech support my experiences, but hey, if I can't beat them, I'll join them so I'm here to say, me to!

-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Steve
Sent: Friday, December 20, 2013 12:08 PM
To: [email protected]
Subject: Re: [JAWS-Users] how to click on link that isn't recognised as link

I'm glad somebody raised this issue.  Eric, I hope you follow this thread.

For reasons that will be clearer below, I encountered the same issue while trying to renew my prescriptions at Express-Scripts.com. I added the RX's to my cart, but then I couldn't get Jaws to check out. There was an item that said "four items", but no matter whether I hit enter on it, tried left-clicking it with the Jaws cursor, used Convenient OCR, etc. I could not get it to activate. Jaws recognized it as a Span Element, whatever that is.

I didn't want to send the screen to Tech Support because it would obviously reveal medical information. But, if that is necessary to resolve this issue, I can probably set up a reminder in my calendar and do that in mid-February when I can add thing to the cart again.

I was able to use System Access which recognized the "four items" as a link. Unfortunately, once I did that, I couldn't duplicate the issue because I had no more prescriptions to fill. Therefore, I cannot reproduce this issue at this time, but Express Scripts is a large mail-order pharmacy that I'm sure fills a lot of prescriptions for others.

Steve

----- Original Message -----
From: "Tamera" <[email protected]>
To: <[email protected]>
Sent: Thursday, December 19, 2013 9:04 PM
Subject: Re: [JAWS-Users] how to click on link that isn't recognised as link


Not sure if that is where you do an insert #3 then hit enter to activate
link?
Called  key to pass thru?

-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On
Behalf Of Suey
Sent: Thursday, December 19, 2013 5:05 PM
To: [email protected]
Subject: [JAWS-Users] how to click on link that isn't recognised as link

I am having a problem on some web pages where jaws isn’t recognising that
something can be clicked on and therefore won’t activate by entering on
it. The tab key completely skips past them too. Is there an alternative
command to allow me to click on items like these? I am using the most
current versions of both jaws and windows. Can anybody who may be able to
help message me directly please so that I don’t have to traul through the
lengthy digest to search for an answer? Thank you to anybody who can
assist For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

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